Results-oriented professional with expertise in process optimization, project management, and data analysis. Demonstrated ability to enhance operational efficiency through innovative solutions and a collaborative approach. Strong communication, problem-solving, and leadership skills drive team success and contribute to achieving organizational objectives. Committed to leveraging technical knowledge and critical thinking in dynamic, data-driven environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Global Support Specialist
Raytheon Technologies
Tucson, AZ
03.2021 - Current
Administered user accounts, permissions, and access controls, enhancing security and compliance.
Utilized risk management techniques and business knowledge to improve compliance programs.
Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Coordinated between development team and business users for successful completion of UAT tests.
Performed system integration tests to ensure proper functioning of the software application in production environment.
Conducted post-UAT review meetings with stakeholders to discuss successes and challenges faced during the process.
Ensured that the application meets all functional requirements prior to release into production environment.
Formulated training content and techniques for team use.
Evaluated program effectiveness through monitoring and recording.
Provided the compliance manager with weekly metrics based on tracked assignment completion.
Identified opportunities for process improvement within the organization's global support structure.
Evaluated programs against state, local and federal standards.
Provided company users with tech support for IT problems and account maintenance.
Obtained information from meetings and seminars to enhance training initiatives.
Collaborated with vendors and developers to resolve complex technical issues and recurrent faults within programs.
Project Design Manager
Wave
Tucson, AZ
10.2017 - 03.2021
Oversaw and monitored project progress and presented status to leaders to solve productivity issues.
Organized and processed damaged goods according to vendor and manufacturer procedures.
Performed cycle counts on daily basis to immediately spot errors and apply effective remedies.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
Saved costs by establishing and cultivating vendor relations to resolve site issues and maintain quality control.
Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely pre-construction.
Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Oversaw project details, consistently adhering to legal requirements.
Handled all needs of furniture and electrical construction projects by liaising effectively with contractors, engineering teams, designers and clients.
Increased productivity through various process improvement implementations.
Outlined work plans, assessed resources and determined timelines for projects.
Purchasing Manager/Inventory Control
PRO EM Party & Event Rentals
Phoenix, AZ
11.2006 - 08.2017
Managed and maintained productive relationships with key suppliers to maintain quality of goods, timely delivery and compliance to terms of contracts.
Negotiate pricing and compare competitive bids for goods and services.
Created Purchase Orders once bids have been approved and finalized contracts.
Performed monthly reconciliation of open purchasing orders.
Monitored stock levels of supplies and review supplies to ensure quality.
Wrote standard operating procedures for department.
Assessed areas of service concern and developed improvement plans.
Monitored logistics for bottlenecks while determining the most cost-effective procedures and routes for shipments.
Acted as the liaison between Purchasing Department, Operations, Sales Team, Outside Vendors, and Management.
Managed inter-company transfers of equipment between Tucson, Phoenix, and CA.
Supervised inventory flow company-wide.
Run weekly overbooking reports for future orders and organizing sub rentals and/or purchases for equipment as necessary to fill orders.
Conducted yearly physical inventory counts and oversee cycle counts of inventory.
Managed Internal Repair Orders of equipment and make sure are updated weekly and monthly.
Created asset sales for all damaged inventory.
Set up all newly purchased inventory that is to be tracked in the system.
Created correct Build of Materials for each of the necessary inventory items.