BRITTANY FERGUSON
Poughkeepsie,NY
Summary
My experience in the medical field has been profoundly educational. I am eager to further enhance my skills and knowledge as a medical technician through continued professional development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ER Technician
Vassar Brothers Medical Center
07.2020 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Monitored patient progress and reported changes to healthcare professionals.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
Registration
Vassar Brothers Medical Center
01.2020 - 01.2022
- Verified paperwork accuracy and checked for completion prior to processing.
- Collaborated with hospital volunteers to ensure seamless integration of their assistance into daily operations at the front desk area.
- Promoted a positive work environment among colleagues through excellent communication skills and teamwork initiatives.
- Contributed to patient satisfaction by creating a welcoming environment at the reception area and providing clear directions for appointments or tests.
- Expedited emergency department admissions by efficiently gathering essential information from incoming patients under high-pressure situations.
- Reduced errors in insurance claims processing through meticulous verification of insurance coverage details during registration.
- Increased efficiency in the admissions process by collaborating with multidisciplinary teams such as nursing, billing, and medical records staff.
- Improved patient registration accuracy by implementing a thorough verification process.
Certified Nursing Assistant
The Grand at River Valley
05.2020 - Current
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Documented patient information and care activities in electronic health record.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Dietary Aide
Hudson Valley Rehabilitation and Extended Care Center
05.2016 - Current
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Certified Nursing Assistant
The Lutheran Care Center
05.2017 - Current
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Documented patient information and care activities in electronic health record.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Cashier
Shoprite
12.2015 - 05.2016
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Mcdonalds
11.2014 - 11.2015
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor's - Nursing
Dutchess Community College
Poughkeepsie, NY12.2024
High school Diploma -
Poughkeepsie High School
Poughkeepsie, NY06.2016
Skills
- EKG interpretation
- Orthopedic splinting
- Oxygen therapy
- Pediatric care
- Measuring and monitoring vitals
- Basic patient care
- Medical terminology
- Collecting medical samples
- Phlebotomy procedures
- Phlebotomy
- Cardiac monitoring
- Wound care
- CPR
- Information documentation
- Seizure management
- 12-lead EKG monitoring
- Sanitizing procedures
- Patient registration
- Advanced life support
- Diabetic care
- Vital signs monitoring
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Critical thinking
- Hourly rounding
- Basic nursing care
- CNA certification
- Personal care aide (PCA)
- Heartsaver CPR AED
- Phlebotomy training
- Basic life support
- CPR certification
- HIPAA compliance
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross. "Active"
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA). "Active"
- Certified Nursing Assistant (CNA) - State Boards of Nursing. "Active"
Personal Information
Work Permit: Authorized to work in the US for any employer
Cell Phone: 8457026900
Email: Brittanyferguson12@yahoo.com
Timeline
ER Technician
Vassar Brothers Medical Center
07.2020 - Current
Certified Nursing Assistant
The Grand at River Valley
05.2020 - Current
Registration
Vassar Brothers Medical Center
01.2020 - 01.2022
Certified Nursing Assistant
The Lutheran Care Center
05.2017 - Current
Dietary Aide
Hudson Valley Rehabilitation and Extended Care Center
05.2016 - Current
Cashier
Shoprite
12.2015 - 05.2016
Cashier
Mcdonalds
11.2014 - 11.2015
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross. "Active"
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA). "Active"
- Certified Nursing Assistant (CNA) - State Boards of Nursing. "Active"
Bachelor's - Nursing
Dutchess Community College
High school Diploma -
Poughkeepsie High School
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