Brittany Ferris

• Managed high-volume throughput with 100% accuracy.
• Exhibited strong time-management skills during high-pressure, deadline-driven periods.
• Maintained orderly systems for inventory and asset management.

• Served as the first point of contact for guests entering the park.
• Resolved customer inquiries and complaints efficiently, enhancing visitor satisfaction.
• Managed vehicle flow at toll plaza entrances, ensuring safety and efficiency during peak hours.

• Coordinated vehicle flow to minimize wait times and enhance guest experience at toll booths.
• Used the POS system to process payments and issue receipts.

• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

• Provided exceptional customer service, resolving account inquiries, and improved client satisfaction.
• Balance teller cash drawers at the end of each day to ensure accurate funds for the next business day.
• Assisted with compliance audits and regulatory reporting.

• Assisted with opening new accounts, answering member inquiries, and providing information on financial products and services
• Contributed to administrative tasks such as filing, document verification, and updating internal databases
• Delivered excellent member service with a focus on confidentiality, accuracy, and professionalism
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• Managed cash drawer responsibly, maintaining accurate records of all transactions throughout the day.

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