Brittany Fishbaugher

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
• Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
• Provided concierge service to assist patients and families and direct them to available resources.
• Responded to patient call lights to expedite appropriate follow-through.
• Assisted with processing patient admissions, transfers and discharges.
• Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
• Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
• Assembled and maintained patient medical records and other documents related to patient care.
• Removed trash and straightened counters to keep area clean and neat.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Communicated with patients, ensuring that medical information was kept private.

• Took and monitored vital signs, and managed patient behavior.
• Treated patients and families with respect and dignity.
• Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
• Charted on each patient daily.
• Applied interventions with patients wanting to leave against medical advice (AMA).
• Took patient blood pressure and pulse rate, reporting findings in health charts.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Assisted in development of therapeutic activities for patients in milieu.
• Assessed patient progress and reported changes to supervising nurse.
• Organized recreational activities to assist in patient recovery.
• Supported patient confidentiality in accordance with HIPAA regulations.
• Maintained patient records, documenting changes in patient condition.
• Provided therapeutic activities to assist with patient development.
• Monitored patient behavior and immediately reported changes to supervising physician.

• Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
• Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
• Documented client progress in confidential files.
• Provided clients with recommendations to community resources.
• Observed and monitored client behavior.
• Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
• Prepared reports to summarize clients' mental health status and treatment progress.

• Reported unusual or urgent circumstances in resident condition or environment immediately to nurse supervisor.
• Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
• Wiped down equipment with proper cleaning products after each resident transport to reduce instances of infection.
• Observed or examined residents to detect symptoms that required medical attention such as bruises or open wounds.
• Promoted good oral and personal hygiene by aiding residents with shaving, bathing, and teeth brushing.
• Maximized residents satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Monitored, tracked, and conveyed important resident information to healthcare staff to help optimize treatment planning and care delivery.
• Documented care actions by completing records and logs in medical software system.
• Answered call lights and supported residents comfort and safety by adjusting bed rails and equipment.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing residents rooms.
• Helped residents effectively manage routine bathing, grooming, and other hygiene needs.
• Checked residents vitals such as temperature, blood pressure, and other vitals.
• Identified and reported unsafe situations to maintain adherence to safety protocols.
• Helped residents complete range of motion exercises to prevent loss of function during care.
• Cared for residents with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Documented resident information and care activities in electronic health record.

• Working with clients with intellectual, mental and developmental disabilities in a group home setting.
• Evaluated employee performance and developed improvement plans.
• Placed orders for housekeeping supplies and client toiletries.
• Increased employee performance through effective supervision and training.
• Completed schedules, shift reports, and other documentation.
• Trained and mentored all new staff to maximize quality of service and care for our clients.
• Communicated repair needs to maintenance staff.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for the clients home.
• Administered medication as directed by nurse.
• Supervised daily activities and provided assistance to staff and clients.
• Developed rapport to create safe and trusting environment for care.
• Developed and implemented individualized care plans to meet individual needs of each client.
• Monitored clients to assess and report physical and behavioral changes to care team and guardians.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Researched community resources and services to provide accessibility and assistance to clients.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
• Transported clients to medical and dental appointments to provide support.
• Liaised with other healthcare professionals to develop comprehensive client care plans and provide highest quality of care.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Recruited, hired and trained all staff, providing direct supervision, and ongoing staff development.
• Updated client files with current vitals, behaviors, and other data relevant to treatment planning.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted disabled clients to support independence and well-being.
• Maintained clean, safe, and well-organized environment.
• Monitored progress and documented client health status changes to keep care team updated.
• Provided transportation for clients to appointments and community activities.

• Assisting the group home coordinator with management of the house
• Direct care of the clients and assisting with ADL's cooking, behavior management, taking clients to appointments and activities and overseeing of other staff
• Budgeting and grocery shopping for the house.
• Supervised daily activities and provided assistance to clients.
• Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
• Assisted disabled clients to support independence and well-being.
• Monitored progress and documented patient health status changes to keep care team updated.
• Developed rapport to create safe and trusting environment for care.
• Administered medication as directed by physician.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean, safe, and well-organized environment.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
• Monitored clients to assess and report physical and behavioral changes to supervisors.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted with daily living activities, running errands, and household chores.
• Liaised with key accounts to deliver targeted administrative household support.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Monitored clients' overall health and well-being and noted significant changes.
• Provided compassionate and client focused care to cultivate well-being.
• Recorded clients blood pressure and respirations (TPRs) to assess and document important health information.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Recorded status and duties completed in logbooks for management.
• Completed regular check-ins and progress report for each client.

• Working one on one with a child with disabilities in a preschool classroom setting, providing support, supervision and encouraging independent and positive behaviors in the classroom and with peers.
• Delivered personalized educational, behavioral, and emotional support to individual student to enable positive learning outcomes.
• Offered student support through special accommodations, extra assistance, and assessments.
• Monitored student in the classroom and outdoor activities to promote student safety.
• Interacted physically and verbally with student throughout each day.
• Reported on student progress, behavior, and social skills to parents.

• Therapeutic recreational afterschool program with children, adolescence and young adults with developmental, intellectual and mental disabilities
• Daily activities include, behavior management and modification, encouragement of independent and positive behaviors in the community and doing fun activities and crafts.
• Basic care given.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Led group recreational activities for enhanced patient outcomes.
• Developed rapport to create safe and trusting environment for care.
• Assisted disabled clients to support independence and well-being.

• Working one on one with a client at home, encouraging independence and positive behavior.
• Assistance out in the community, guiding and teaching how to cook and shop for themself.
• Ran errands with client, shopping, and picked up other necessities.
• Planned, prepared, and served meals and snacks according to the prescribed diet.
• Assisted with daily living activities, running errands, and household chores.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Built strong relationship with client to deliver emotional support and companionship.
• Monitored and assisted client through individual service plans.
• Entertained, conversed, and read aloud to keep client mentally alert.
• Assisted client with some daily living needs to maintain self-esteem and general wellness.
• Transported individual to events and activities, medical appointments, and shopping trips.
• Planned activities to encourage movement, stretching and strength building.

Currently enrolled in BS Psychology program with a specialization in ABA therapy.

General education studies, psychology courses and Nursing assistant course (Not State Certified).

General Education Studies and Psychology courses.