Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Work Availability
Accomplishments
Timeline
Hi, I’m

Brittany Flemings

Jacksonville,FL
Brittany Flemings

Summary

Knowledgeable Student Services Coordinator adept at helping students with Infusing cultural competence, ethical and professional competencies in planning, organizing, implementing and evaluating the comprehensive school counseling program. Detail-oriented and disciplined with excellent communication and multitasking abilities.

As a dedicated Student Services Coordinator experienced in supporting students during transitional periods Work with the regional Operations team to ensure valid data for all state and local reporting Support Due Process compliance processes through case tracking, filing, and case closure. Other duties as determined by the Managing Director, Student Support Excellent verbal and written communication skills.

Successful School Service Director with extensive experience in managing operational customer service teams. Proficient with working knowledge of customer service software, databases and tools. Strong leader committed to motivating team members to deliver better results.

Overview

8
years of professional experience
1
Certification

Work History

Duval Charter At Coastal K-8

Student Services Coordinator
09.2023 - Current

Job overview

  • Facilitate communication between parents, Teachers, administrators and students about behavior and academic problems.
  • Oversee and fulfill a guidance program designed to allow students to voice concerns without fear of punishment or judgment.
  • Uses the skills of leadership, advocacy and collaboration to create systemic change to improve the academic, social/emotional, and post-graduate success of all students.
  • Collaborates with school staff in the analysis of student performance data, rigorous goal-setting, and development of effective action plans for improving academic, social/emotional, and post-graduate outcomes for all students.
  • Performs other duties as specified in local, state and federal rules, laws and statutes.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Collaborated with teachers and Parents as well as community leaders and other school personnel to create individualized education plans for students with special needs.

YMCA

Summer Seasonal Enrollment Coordinator
05.2023 - Current

Job overview

  • Balanced instruction, demonstration and personal work time for optimal student learning.
  • Conducted group lectures and small-group instruction to teach and reinforce concepts.
  • Conducted skills assessments to uncover performance gaps.
  • Employed variety of assessment tools and strategies to improve instruction methods.
  • Worked with teachers to design lesson plans in accordance with curriculums.
  • Assessment leadership is essential for building a comprehensive, balanced assessment system and fostering the conditions in which assessment data can be used at all levels of an education system, including the classroom, school, and district.

Mecklenburg County Public Schools

Family Advocate
08.2022 - 06.2023

Job overview

  • Supported student physical, mental, and social development using classroom games and activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Developed and implemented strategies to reduce and prevent family conflict.

Charlotte Mecklenburg School System

Compliance Specialist
07.2019 - 02.2022

Job overview

  • Advanced preparation
  • Clear communication
  • Active listening
  • Managing large group decision process
  • Used 7 plus lectures per day, demonstrations and discussions designed to instruct students individually and in small groups.
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Attended professional development technology courses to increase knowledge base and learn new
  • Two Years of instructional Design & curriculum planning
  • Facilitated virtual, in-person and blended learning sessions.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Coached teachers to improve practices through professional development and modeling instructional strategies.
  • Met diverse student population needs by planning and implementing lessons with wide variety of teaching strategies.
  • Analyzed student data, diagnosed instructional needs and identified research-based instructional strategies.
  • Enhanced company compliance by developing and implementing comprehensive policies and procedures.
  • Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.

K12 International Academy

Enrollment Representative
09.2016 - 10.2018

Job overview

  • Investigated issues and created solutions for new customers.
  • Conducted financial screening and documentation gathering for clients to determine qualification for payment programs.
  • Reporting cases where identity theft or fraud is suspected.
  • Advising clients of deadlines, time frames, and necessary actions to be taken.
  • Working with clients who may not take the necessary actions within the required time frame.
  • Establishing and maintaining multiple electronic files and conducting regular reviews and updates.
  • Documenting all communications and contacts with clients.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Helped students complete applications and navigate admissions processes.
  • Met or exceeded enrollment and retention goals consistently.
  • Communicated details about available classes, materials and services.

Education

Nova Southeastern University Fort Lauderdale, FL

Masters from Curriculum Technology

University Overview

Bethune-Cookman College Daytona Beach

Bachelor of Liberal Studies from Elementary Education
05.2016

University Overview

Deans List, GPA: 3.6

Skills

  • Ul>
  • Teacher training
  • P>Instructional presentations
  • P>Course planning
  • P>Customized training
  • P>Learning strategies
  • P>Implementation support
  • P>Facilitating

Certification

  • Training - [TimefrBasic Life Support (BLS) and Adult First Aid

  • [Youth Mental First Aid ], [National Council For Mental Wellbeing] - [March 2024- Active]

  • North Carolina Teacher License

Work Preference

Work Location

On-SiteRemote

Important To Me

Company CultureWork-life balanceHealthcare benefitsTeam Building / Company Retreats
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Accomplishments

https://www.news-journalonline.com/story/news/2015/01/13/bethune-cookman-ymca-team-up-to-get-kids-reading/30700374007/

  • Supervised team of 19staff members.

Timeline

Student Services Coordinator
Duval Charter At Coastal K-8
09.2023 - Current
Summer Seasonal Enrollment Coordinator
YMCA
05.2023 - Current
Family Advocate
Mecklenburg County Public Schools
08.2022 - 06.2023
Compliance Specialist
Charlotte Mecklenburg School System
07.2019 - 02.2022
Enrollment Representative
K12 International Academy
09.2016 - 10.2018
Nova Southeastern University
Masters from Curriculum Technology
Bethune-Cookman College
Bachelor of Liberal Studies from Elementary Education
  • Training - [TimefrBasic Life Support (BLS) and Adult First Aid

  • [Youth Mental First Aid ], [National Council For Mental Wellbeing] - [March 2024- Active]

  • North Carolina Teacher License

Brittany Flemings