Brittany Flewellen
Dallas,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Recruiter
Green Oaks Nursing and Rehabilitation
07.2024 - Current
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Conducted thorough background checks and reference verifications, ensuring reliability and integrity of new hires.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted new hire orientation as well as on-going inservices.
- Maintain clear and consistent communication with new candidates through the onboarding process
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
Resident Services Coordinator II
Highland Springs- Erickson
01.2024 - 07.2024
- Promote the community's social, psychological, emotional, physical, intellectual, and spiritual needs
- Developed strong relationships with community partners to enhance available resources for residents.
- Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
- Develop and maintain assessments and provide high-quality services for residents
- Conducted thorough orientations for new residents to foster familiarity with the community''s policies, services, and amenities.
- Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
Recruiter
Green Oaks Nursing and Rehabilitation
09.2022 - 01.2024
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Conducted thorough background checks and reference verifications, ensuring reliability and integrity of new hires.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted new hire orientation as well as on-going inservices.
- Maintain clear and consistent communication with new candidates through the onboarding process
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
Recruiter
Green Oaks Nursing and Rehabilitation
09.2022 - 01.2024
- Drive talent and growth through consultative coaching, strategic analysis, and mentoring/training leaders to recruit and retain top talent
- Meet hiring metrics
- Build team excellence, resolve conflict, and enable cross-collaboration across challenging, diverse organizational boundaries
- Review complaints and grievances pertinent to scheduling and staffing
- Oversee the onboarding process
- Run and review background checks on potential employees
- Maintain clear and consistent communication with new candidates through the onboarding process
Recruiter
7 Eleven
09.2021 - 08.2022
- Develop an effective pipeline of key talent from competitors and industry leaders through pre-screening, qualifying, and sourcing
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Organized and attended job fairs and networking events, increasing visibility and candidate pipeline.
- Facilitated new hire orientation and scheduling.
Recruiter/Job Developer
Equus Workforce
07.2020 - 07.2022
- Supported social service clients in job searching and placements
- Developed and updated job descriptions and job specifications to align with candidates
- Enhanced client satisfaction by providing personalized coaching and support throughout the job search process.
- Provided ongoing support to placed clients through regular check-ins, ensuring their success in new positions.
- Collaborated with case managers and service providers to address barriers to employment, leading to improved outcomes for clients.
- Marketing employers and implemented career programs that connected employers to job seekers—conducted weekly orientations of new hires—coached and prepared candidates for interviews and entry to the workforce
- Increased job placements by developing customized employment plans for clients.
- Organized impactful workshops on resume writing, interview skills, and job search strategies for clients seeking employment.
Sr. Business Sales Executive
FedEx Services
10.2017 - 07.2020
- Scheduled and conducted virtual meetings to review accounts and close new customers
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Build and maintain a business pipeline at established standards
- Expanded customer base through cold calling, networking, and relationship building.
- Met existing customers to review current services and expand sale opportunities
- Increased sales revenue by identifying and targeting high-potential accounts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Transitional Housing Manager
Grace Grapevine
01.2014 - 10.2017
- Development of individual care plans and self-management goals, participation in multiple housing-related projects
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Supervised programming and administrative facets of homeless shelters for women and children
- Implemented strategies to increase public awareness of social and community service programs
- Refer clients to appropriate community agencies and organizations to meet treatment needs
- Created and managed budgets, efficiently allocating resources for social and community service projects
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Case Manager/ Case Manager Supervisor/Regional Director
Benchmark Family Services
12.2012 - 01.2014
- Case Management
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Home visits
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Education
MSML -
Western Governors University
11.2024
BS - Rehabilitation Studies
University of North Texas
Denton, TX11-2012
Skills
- Customer Service
- Problem-Solving
- Communication
- Recruiting and sourcing
- Administrative skills
- New hire training
Timeline
Recruiter
Green Oaks Nursing and Rehabilitation
07.2024 - Current
Resident Services Coordinator II
Highland Springs- Erickson
01.2024 - 07.2024
Recruiter
Green Oaks Nursing and Rehabilitation
09.2022 - 01.2024
Recruiter
Green Oaks Nursing and Rehabilitation
09.2022 - 01.2024
Recruiter
7 Eleven
09.2021 - 08.2022
Recruiter/Job Developer
Equus Workforce
07.2020 - 07.2022
Sr. Business Sales Executive
FedEx Services
10.2017 - 07.2020
Transitional Housing Manager
Grace Grapevine
01.2014 - 10.2017
Case Manager/ Case Manager Supervisor/Regional Director
Benchmark Family Services
12.2012 - 01.2014
MSML -
Western Governors University
BS - Rehabilitation Studies
University of North Texas
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