Brittany Flink
Prescott ,AZ
Summary
Accomplished Business Development Manager with solid community outreach, marketing, management of multiple departments and administrative skills. Excellent communication and relationship-building expertise. Exceptional organizational skills. Collaborative professional committed to providing excellent customer service, administrative and management skills. Exceptional organizational skills.
Overview
14
14
years of professional experience
Work History
Administrative Assistant/Public Affairs Officer
Yavapai County Sheriff's Office
Prescott , AZ
08.2022 - Current
- Provided administrative support to Department Director, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, statistic presentations, creating and maintaining spreadsheets for background investigators and other written correspondence as required by Director.
- Managed incoming calls for director and background department while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies.
- Organizing and planning of special/community events.
- Creating and organizing programs and events at community schools.
- Organizing and attending recruitment events such as job fairs, Military events, school events, ect.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by director.
- Monitored progress on projects assigned.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed correspondence, reports and meeting notes.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Business Development Manager
Rent Right Management Solutions
Prescott, AZ
08.2017 - 04.2022
- Relationship building with potential new owners, new residents, vendors and community. Onboarding new owners and new properties for Rent Right's residential portfolio.
- Developed and implementing new procedures and trained staff on new procedures.
- Posting jobs and interviewing potential new employees.
- Worked cross-functionally with Sales division, maximizing growth potential in existing accounts with objective of growing the residential management portfolio and sales.
- Established and set up new client, property and resident accounts through the management software "Appfolio".
- Conducted background, credit, previous landlords and financial checks on prospective applicants. Evaluated application.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Facilitated and managed business development plan based on market and industry research.
- Prepared and executed leases, addendums, management contracts and documentation.
- Developed and organized Community outreach such as fundraisers, events and working with many organizations.
- Developing, organizing and overseeing Resident and Owner events.
- Preparing and facilitating eviction process.
- Proficient in computer software and skills (not limited to) Microsoft, word, excel, Appfolio (Management Software).
- Type 60+ words per a minute.
- Email and phone call communication.
- Exceptional follow up, customer service and organizational skills.
- Social media and website preparation and oversight
- Managed leasing department and conducted trainings.
- Developed and implemented organizational systems to streamline workflow processes for multiple departments.
- Tracked progress of projects assigned to employees.
Phlebotomist
Sonora Quest Laboratories
Prescott , AZ
11.2015 - 07.2017
- Obtained blood samples for medical testing through venipuncture.
- Verified collection orders and setting test up through computer system.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and a clean station.
- Processed client payments and collected appropriate billing information.
- Collected specimens for drug screens.
- Labeled blood vials and processing for lab.
- Customer service, computer and administration skills.
Administrative Assistant
Farmers Insurance Company
Chino Valley, AZ
12.2009 - 12.2012
- Answered phones and emails and directed customer communication to appropriate personnel.
- Collected important information for quotes and claims.
- Organized events and community outreach.
- Inventoried and ordered supplies for office.
- Coordinated and confirmed appointments, meetings and conferences.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Greeted customers in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
Education
Real Estate License -
Arizona School of Real Estate
Prescott10.2017
Phlebotomy Certification - Phlebotomy Certification
Yavapai College
Prescott, AZ05.2015
High School Diploma -
Prescott High School
Prescott, AZ05.2004
Skills
- Relationship and Community/Business Building
- Verbal and Written Communication
- Customer Complaint Resolution
- Networking, organizing and conducting community and internal events
- Business Development
- Customer Service
- Detail-Oriented
Affiliations
- Prescott Chamber of Commerce- Prescott Area Young Professionals 2021 Visionary Award Recipient for community outreach and events.
Prescott Chamber of Commerce - Prescott Area Young Professional 2021 Visionary Award Recipient
- This award is given to a handful of recipients a year voted on by the community. I was one of the 2021 recipients for my contributions to multiple organizations, fundraisers, events and volunteering. Primarily The Launch Pad and Stepping Stones Agencies.
Timeline
Administrative Assistant/Public Affairs Officer
Yavapai County Sheriff's Office
08.2022 - Current
Business Development Manager
Rent Right Management Solutions
08.2017 - 04.2022
Phlebotomist
Sonora Quest Laboratories
11.2015 - 07.2017
Administrative Assistant
Farmers Insurance Company
12.2009 - 12.2012
Real Estate License -
Arizona School of Real Estate
Phlebotomy Certification - Phlebotomy Certification
Yavapai College
High School Diploma -
Prescott High School
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