Brittany Floeter
Reedsburg,WI
Overview
10
10
years of professional experience
Work History
Substitute Teacher
St. Peters Lutheran
Reedsburg, WI
12.2023 - Current
- Provided one-on-one support for struggling learners, resulting in improved academic performance and increased confidence.
- Enforced school and class rules to maintain order in classroom.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Universal Banker
Associated Bank
Richland Center, WI
02.2016 - 08.2016
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
- Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
Teller
Associated Bank
Richland Center, WI
08.2014 - 02.2016
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Education
Bachelor of Arts - Psychology
University of Wisconsin - Oshkosh
Oshkosh, WI05.2013
Skills
- Adaptable
- Relationship building and management
- Organizational abilities
- Child Development
Timeline
Substitute Teacher
St. Peters Lutheran
12.2023 - Current
Universal Banker
Associated Bank
02.2016 - 08.2016
Teller
Associated Bank
08.2014 - 02.2016
Bachelor of Arts - Psychology
University of Wisconsin - Oshkosh