Brittany Flowers
Albuquerque,NM
Summary
Detail-oriented employee management and finance professional with a solid educational foundation in finance and proven expertise in ensuring quality operational metrics. Strong analytical and communication skills leading to effective problem-solving, and a commitment to maintaining high standards of accuracy and compliance. Disciplined leverage of management experience and finance knowledge and a strong drive for performance and operational efficiency. With 15 years of customer service experience leading to employee management, providing consistently exceptional service deliverables, demonstrated issue resolution, staff relations, and task delegation. Proven ability to adapt quickly to new challenges, and a strong desire to advance my career in finance and accounting. Core competencies include client relations, operations management, accounting principles, financial bookkeeping, problem-solving, and effective communication.
Overview
14
14
years of professional experience
Work History
Finance Contractor
University Volkswagen Mazda
Albuquerque, NM
05.2024 - Current
- Performed bookkeeping and asset management.
- Provided customers with budgetary insight and financing options to meet their needs.
- Received and recorded cash, checks, and bank transfers.
- Maintained accurate and up-to-date financial records and documentation for audit purposes.
- Provided administrative support to the finance department, including filing, data entry, and document management.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Collaborated with various departments within the organization and spoke on committees to develop effective solutions and ensure ongoing compliance.
- Developed strong customer relationships to encourage repeat business.
Administrative Assistant
Park Lawn Funeral
Albuquerque, NM
01.2021 - 01.2023
- Prepared monthly bookkeeping and fiscal data for management review.
- Collaborated with various departments within the organization to develop effective solutions for ensuring ongoing compliance.
- Provided data entry on monthly analytics reports, which were presented to senior leadership.
- Joined the team which spoke with grieving families and facilitated care efforts.
Kitchen Manager
Cracker Barrell
Albuquerque, NM
05.2011 - 08.2020
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Delegated tasks to all staff, provided work assignments to team members, and provided coaching to underperforming members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Worked with cross-functional teams to achieve goals.
- Prepared reports detailing sales activity, budgeting, and forecasting.
- Analyzed financial data, including sales reports, budgeting information, and cost analysis reports to make large-scale operational decisions.
- Played a key role in maintaining our store's national ranking of the top 5 earning stores within the organization, out of over 750 stores nationwide.
Education
BBA - Finance
University of New Mexico
Albuquerque, NM12-2023
Skills
- Time Management
- Critical Thinking
- Emotional Intelligence
- Workforce Management
- Finance Principles
- Compliance Effectiveness
- Bookkeeping
Timeline
Finance Contractor
University Volkswagen Mazda
05.2024 - Current
Administrative Assistant
Park Lawn Funeral
01.2021 - 01.2023
Kitchen Manager
Cracker Barrell
05.2011 - 08.2020
BBA - Finance
University of New Mexico
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