Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Ford

Arlington

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Bartender

Torchys Tacos
09.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Ambulatory Access Center Represenative

UTSouthwester Medical Center
09.2022 - 09.2022
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Resolved patient financial problems with guidance from documented guidelines and procedures.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.

Medical Receptionist

Texas Health Care
11.2019 - 10.2021
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
    Interview patients to complete documents forms, histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results to appropriate staff.
  • Transmit correspondence or medical records by mail, email, or fax.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Front Desk Supervisor

CareNow
06.2018 - 11.2019
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quantity initiatives.
  • Review and analyze facility activities and data to aid planning, cash, and risk management to improve service utilization.

Pharmacy Technician

Trinity Family Pharmacy
06.2016 - 06.2018
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Maintained clean and organized pharmacy shelving and work areas.

Education

High School Diploma -

Mansfield High School
Mansfield, TX
06.2016

Skills

  • EMR
  • Fee Collection
  • Insurance Verification
  • Information Collection
  • Insurance billing
  • Medical terminology
  • Interpreting physician orders
  • Appointment Scheduling
  • Responsible alcohol service
  • Liquor, beer and wine knowledge
  • Hospitality service expertise
  • Handling difficult customers
  • Engaging personality

Timeline

Bartender

Torchys Tacos
09.2022 - Current

Ambulatory Access Center Represenative

UTSouthwester Medical Center
09.2022 - 09.2022

Medical Receptionist

Texas Health Care
11.2019 - 10.2021

Front Desk Supervisor

CareNow
06.2018 - 11.2019

Pharmacy Technician

Trinity Family Pharmacy
06.2016 - 06.2018

High School Diploma -

Mansfield High School

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Brittany Ford