Brittany Skinas

As the Lead Service Attendant (LSA) I was in charge of train crew operations, money management, time management, inventory and much more. I ran the Dining Car and Cafe Car onboard long distance trains out of Los Angeles and the Surfliners from San Diego to San Luis Obispo. Both roles required time management and dedication to the job. I loaded my car with stock (food, beverages and support items) and verified what I received from Aramark. Over the course of the trip I sold, restocked, and back ordered food and beverage while maintaining a clean work environment, managing important paperwork, and my revenue through our POS system.

Deliver excellent customer service with a friendly and professional attitude everyday. Make sandwiches, salads, pinwheels, and wraps to be placed on the sales floor. Maintain a hospital clean work area at all times.

Served as a high end waitress for large benefits at large hotels and event centers. Serving food, drinks, and appetizers. Clean up after the event is over. 

Alorica is a call center for Verizon Wireless. I answered calls from customers concerned with their billing statement, past payments, new phone activations, and much more. I maintained a great reputation with every customer I helped, and received rave reviews on surveys taken by the customers in regards to the service they received during our call.