Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Fuller

Florence,AL

Summary

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Overview

14
14
years of professional experience

Work History

Admitting Clerk

Eliza Coffee Memorial Hospital
10.2014 - Current

egister patients upon arrival for surgeries into the hospital

  • This process involves asking for personal information and accurately putting this information into the system within a timely manner
  • During this time I make sure all documents required are signed and scanned
  • I collect insurance information and perform financial counseling
  • I present copay and either collect monies or set up payments for each account
  • I currently work at Welcome Center for Surgery patients but I have experience in Mri, Radiology and Emergency room departments all in which I performed the same process.

Office Manager

Brothers Complete Car Care
02.2013 - 10.2014
  • I handled all office work
  • Responsible for all cash handling, payroll, inventory, created all invoices for dealerships and customers, answering phones, and making schedules
  • I also opened business every morning.

Residential Supervisor

Volunteers of America
06.2011 - 02.2013
  • As a residential Supervisor
  • Imanaged 2-4 homes while being on call 24 hours a day 7 days a week
  • insured e that the emotional and physical needs of those we served were met, respecting the dignity of each resident by hiring and training quality direct care staff
  • I assign duties and evaluate job performance
  • I am skilled at conflict resolution between staff members and the people supported
  • I was also responsible for budgeting and grocery shopping for homes
  • I also attended all required physician appointments, school meetings, therapy or other important functions
  • I traveled frequently to different areas for required meetings and development plan seminars for each individual supported under my care.

Customer Service Agent

West Corporation
06.2010 - 06.2011

I worked inside the call center providing first call resolution

  • I was committed to providing quality customer service
  • I was committed to making sales, to assist with future growth of the organization
  • I was proficient in phone skills, typing and assisting the consumer to their satisfaction.

Education

Academic Diploma -

Florence High School
05.2009

Skills

  • Operate all Microsoft Office 2010 software
  • Type between 40-60 words per minute accurately

  • Experience with office equipment such as computers, fax machines, copy machines, and phones with multiple lines
  • HIPAA Compliance
  • Healthcare Industry Knowledge
  • Patient confidentiality
  • Patient Registration
  • Insurance Verification
  • Telephone Etiquette
  • Data Verification
  • Eligibility Requirements
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Critical Thinking
  • Team Collaboration
  • Active Listening
  • Effective Communication

Timeline

Admitting Clerk

Eliza Coffee Memorial Hospital
10.2014 - Current

Office Manager

Brothers Complete Car Care
02.2013 - 10.2014

Residential Supervisor

Volunteers of America
06.2011 - 02.2013

Customer Service Agent

West Corporation
06.2010 - 06.2011

Academic Diploma -

Florence High School
Brittany Fuller