Summary
Education
Overview
Work History
Skills
Volunteer Experience
Timeline
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Brittany GALLAGHER

Reading,MA

Summary

Dedicated and results-oriented professional eager to leverage academic background and internship experiences in customer service to excel as a Customer Experience Executive at Foundation Medicine. Possessing strong communication skills and a proactive approach to problem-solving, I am committed to delivering exceptional service and fostering positive relationships with clients. Although relatively new to the industry, my eagerness to learn and dedication to customer satisfaction make me a valuable asset to the team. Ready to contribute fresh perspectives and grow alongside the company in enhancing the overall customer experience.

Education

MASTER OF SCIENCE - BIOMEDICAL SCIENCES

Mississippi College
12.2023

BACHELOR OF ARTS - ALLIED HEALTH STUDIES, CHEMISTRY

The University of Mississippi
05.2022

Overview

7
7
years of professional experience

Work History

Dental Assistant

GALLAGHER DENTAL
Metairie, Louisiana
06.2018 - 07.2022
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs
  • Sterilized instruments according to established guidelines and protocols
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records
  • Corresponded with patients, providers, and insurance companies to ensure timely processing of claims.

Seasonal Sales Associate

MADEWELL
Metairie, LA
12.2019 - 01.2022
  • Engaged customers in friendly, professional dialogue to determine needs
  • Worked with fellow sales team members to achieve group targets
  • Completed setup and breakdown for promotional displays
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Dental Intern

Gallagher Dental
Metairie, LA
05.2015 - 05.2018
  • Monitored inventory levels of supplies and equipment in the clinic.
  • Prepared treatment rooms for dental procedures by ensuring all necessary instruments were available.
  • Delivered compassionate care and calmed anxious patients.
  • Provided patient education regarding oral hygiene and preventive dentistry.

Skills

  • Excellent communication and interpersonal skills
  • Customer relationship management
  • Problem-solving and analytical abilities
  • Leadership and team collaboration
  • Continuous learning and development mindset

Volunteer Experience

The Ulster Project (2015 - present) 

Facilitated discussion and activities addressing issues facing teens in their lives, schools, and communities

Sankofa Lower Nine Fresh Food Pantry (2020 - present) 

Distributed food assistance to households in need, aiming to achieve food security and access to nutritious foods

Timeline

Seasonal Sales Associate

MADEWELL
12.2019 - 01.2022

Dental Assistant

GALLAGHER DENTAL
06.2018 - 07.2022

Dental Intern

Gallagher Dental
05.2015 - 05.2018

MASTER OF SCIENCE - BIOMEDICAL SCIENCES

Mississippi College

BACHELOR OF ARTS - ALLIED HEALTH STUDIES, CHEMISTRY

The University of Mississippi

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Brittany GALLAGHER