Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Gallien

Houston,TX

Summary

Supply Chain Technician with expertise in inventory management and logistics coordination at Lyndon B. Johnson Hospital. Proficient in vendor communication and cycle counting, optimizing supply processes to enhance operational efficiency. Strong collaborator fostering positive relationships to ensure prompt supply availability and operational excellence.

Overview

15
15
years of professional experience

Work History

Supply Chain Technician

Lyndon B. Johnson Hospital
Houston, Texas
04.2022 - Current
  • Optimized inventory management processes to secure prompt supply availability.
  • Tracked inventory levels and initiated orders to ensure ideal stock availability
  • Communicated with vendors to resolve supply discrepancies and delays.
  • Collaborated with team members to streamline logistical operations and workflows.
  • Trained new staff on supply chain procedures and best practices.
  • Processed paperwork related to supply requests, purchase orders and returns.
  • Performed regular cycle counts to verify accuracy of inventory levels.

General Manager

Sonic Drive-In
Houston, Texas
07.2021 - 03.2022
  • Directed daily operations to maintain efficient workflow among departments.
  • Oversaw staff performance and provided coaching for professional development.
  • Led financial planning and budgeting processes for operational needs.
  • Facilitated team meetings to communicate goals and align objectives effectively.
  • Established company policies to enhance workplace culture and employee satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Trained employees on duties, policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Created schedules and monitored payroll to remain within budget.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Cashier

Farmers Market
Houston, Texas
12.2020 - 06.2021
  • Assisted customers with product inquiries and returns effectively.
  • Maintained a clean and organized checkout area at all times.
  • Processed customer transactions accurately and efficiently.
  • Handled cash, credit, and debit payments securely.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer complaints with professionalism and empathy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Sandwich Artist

SUBWAY®Restaurants
Natchitoches, Louisiana
02.2013 - 05.2015
  • Prepared sandwiches and salads according to customer specifications and company standards.
  • Maintained cleanliness of work area, equipment, and dining space during shifts.
  • Operated cash register for accurate order processing and payment handling.
  • Provided excellent customer service to enhance guest satisfaction and loyalty.
  • Assisted in inventory management by restocking supplies as needed throughout shifts.
  • Followed food safety guidelines to ensure quality and hygiene in food preparation.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Engaged with customers to promote specials and enhance their dining experience.
  • Collaborated with team members to meet high-volume service demands efficiently.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Maintained cleanliness of work area throughout shift.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Greeted customers and provided product knowledge.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Monitored temperature of freezers and coolers throughout shift.
  • Organized inventory for efficient restocking of products.
  • Verified orders and bagged items for easy transport.

Childcare Provider

Fay's Daycare
Natchitoches, Louisiana
09.2010 - 10.2011
  • Supervised children during activities and ensured safety at all times.
  • Planned and organized engaging educational activities for different age groups.
  • Prepared nutritious meals and snacks according to dietary guidelines.
  • Communicated effectively with parents about children's daily progress and needs.
  • Maintained a clean and organized environment for children to play and learn.
  • Assisted children with personal hygiene and daily routines as needed.
  • Implemented behavior management strategies to promote positive interactions among children.
  • Collaborated with team members to enhance childcare programs and services offered.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Assisted with feeding infants and toddlers during meal times.
  • Assisted children in development of social, communication and problem-solving skills.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Read books aloud to small groups or individual children.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.

Education

High School Diploma -

Northshore Senior High School
Houston, TX
05-2006

Skills

  • Inventory management
  • Supply chain optimization
  • Vendor communication
  • Logistics coordination
  • Cycle counting
  • Customer relationship management

Timeline

Supply Chain Technician

Lyndon B. Johnson Hospital
04.2022 - Current

General Manager

Sonic Drive-In
07.2021 - 03.2022

Cashier

Farmers Market
12.2020 - 06.2021

Sandwich Artist

SUBWAY®Restaurants
02.2013 - 05.2015

Childcare Provider

Fay's Daycare
09.2010 - 10.2011

High School Diploma -

Northshore Senior High School

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