Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Brittany Gander

North Babylon,NY

Summary

Hard working, resourceful professional. Well-rounded individual with a "can do" attitude. Highly dependable with strong written and excellent verbal communication skills. Able to work well independently or as part of a team. Possess a strong desire to learn and acquire new skills, along with being determined to succeed in this field.

Overview

15
15
years of professional experience

Work History

Manager

Flanagan's Pub/Harp and Hound
01.2017 - Current
  • Customer Service, Interacting with guest, Handling money, Booking events, Payroll, Training staff to follow procedures, Keeping track of employees hours, Maintaining food and safety standards
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Paralegal

Bollaci Law
  • Elder Law and Estate Planning, Housing Deeds, Answering Phones, Scheduling, Filing, Faxing
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.

Paralegal

Super Associates P.C
01.2016 - 12.2017
  • SequelMed, No-fault insurance, Submitting Settlements, Settlement letters, Withdrawal letters, Arbitration request, Filing, Prepping files for cases, Answering phones, E-mailing, Faxing
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Edited and proofread legal documents to verify accuracy.

Receptionist

Dr. R. Mascolo
07.2012 - 11.2012
  • Welcomed patients, Answering phones, Scheduled appointments, Created schedules, Responsible for insurance verifications, Filing and faxing
  • [Easy Dental Software]
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Receptionist

American Oxygen Company
08.2009 - 08.2010
  • Answering phones, interacting with clients, Data entry, making appointments, Microsoft excel, Filing, Faxing, Health insurance verifications.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Bachelor of Science -

Briarcliffe College
Patchogue, NY
05.2015

Skills

  • Professional boundaries
  • Case Planning
  • Substance abuse awareness
  • Assessment skills
  • Self-care strategies
  • Legal System Navigation
  • Empathy Development
  • Positive Attitude
  • Problem-Solving
  • Organization and Multitasking
  • Relationship Building
  • Data Entry and Analysis
  • Staff Management
  • MS Office
  • Email and Telephone Etiquette
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Excellent Communication

Volunteer Experience

  • Homes for our Troops motorcycle ride
  • Town of Babylon Wounded Warrior ceremony
  • Town of Babylon Earth Day clean up
  • Trinity Lutheran Church; food kitchen, serving the homeless

Timeline

Manager

Flanagan's Pub/Harp and Hound
01.2017 - Current

Paralegal

Super Associates P.C
01.2016 - 12.2017

Receptionist

Dr. R. Mascolo
07.2012 - 11.2012

Receptionist

American Oxygen Company
08.2009 - 08.2010

Paralegal

Bollaci Law

Bachelor of Science -

Briarcliffe College
Brittany Gander