Brittany Garcia

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
• Actively encouraged children to develop their communication, problem-solving and socialskills.
• Maintained tidy environment to comply with cleanliness and sanitation standards.
• Developed strong relationships with parents through regular communication about their child''s progress and needs.
• Assisted in preparation of meals and snacks to provide children with proper nutrition.
• Gathered materials and resources to prepare for lessons and activities.
• As well as learning to care for children with special needs.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained accurate records of visitor logs for security purposes and compliance with company policies.
• Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
• Greeted visitors warmly, creating positive first impression of organization.
• Resolved customer problems and complaints.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Sorted, received, and distributed mail correspondence between departments and personnel.

I made sure tables were taken care of and they were happy with their service. If anyone was not happy or disappointed I would ask what we could do for them to make their visit better. I would also smooth over and fix any issues that occurred while I was on shift. I also made sure my staff had a healthy environment to work in.

I would also make the schedule if our manager was out.

When I wasn’t on a supervisor shift I would wait tables like the other girls.

I would greet everyone with a warm welcome I wanted them to feel welcomed and at home while dinning in with us.

I made sure my tables were happy and taken care of.

I would clean and organize our work area.

Also I would cash and check people out.