Brittany Garcia-Heilig

Accomplished professional with a proven track record at Nelnet, enhancing customer satisfaction and streamlining enrollment processes. Skilled in Microsoft Office and adept at building strong customer relationships, I significantly reduced error rates and improved operational efficiency. Demonstrated ability to manage high volumes and provide empathetic customer support, ensuring high-quality service delivery and increased loyalty. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Customer service professional prepared to deliver exceptional support and resolve customer concerns with precision. Adept at addressing client needs and fostering collaborative environment to achieve high satisfaction rates. Reliable team player with flexible adaptability to dynamic situations, equipped with effective problem-solving and communication skills.