Brittany Gardenhire
Topeka,KS
Summary
Patient-oriented Nurse with 20 years of diverse experience in direct patient care staff supervision and nursing department operations/administration. Skilled at multitasking and prioritizing patient needs and community integration. Offering expertise with behavioral and Mental Health, organizational and educational oversight of more than 50 employees.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Nursing Administration
Providence Living Center (MENTAL HEALTH)
05.2021 - Current
- Implemented innovative technologies within the department to improve efficiency, reduce costs, and enhance patient experiences.
- Championed patient-centered care philosophy within the organization, leading to increased patient satisfaction scores.
- Collaborated with interdisciplinary teams to optimize patient outcomes and ensure continuity of care.
- Managed budgetary constraints effectively while maintaining high standards of patient care and staff support services.
- Improved employee retention rates through mentorship programs, career development opportunities, and recognition of outstanding achievements among nursing staff members.
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Evaluated work performance of 60 nursing personnel to determine wage increases and implement discipline.
- Developed policies and procedures that ensured compliance with regulatory requirements, resulting in successful accreditation surveys.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Reduced infection rates by implementing evidence-based practices and guidelines in the healthcare facility.
- Coordinated successfully and with full compliance to prevent infections according to facility and Joint Commission standards.
- Kept teams operating in accordance with latest epidemiological research and sound care practices.
- Assessed patients for risk of self-harm or harm to others and implemented appropriate safety interventions in collaboration with the care team.
- Enhanced patient care by providing comprehensive behavioral health assessments and creating tailored treatment plans.
- Decreased patient readmission rates through consistent monitoring, follow-up appointments, and communication with interdisciplinary team members.
- Provided crisis intervention services as needed, utilizing de-escalation techniques and coordinating with emergency response teams when necessary.
- Assisted patients with developing coping strategies for managing stressors related to their mental health conditions.
- Led psychoeducational groups focused on topics such as medication management, self-care strategies, stress reduction techniques, and relapse prevention skills development.
- Coordinated multidisciplinary team meetings to discuss individual patient progress and adjust treatment plans accordingly.
Clinical Reimbursement Coordinator
Providence Living Center
04.2013 - 05.2021
- Identified areas for improvement in existing processes, recommending enhancements that led to increased efficiency within the department.
- Collaborated with cross-functional teams to develop strategies for maximizing revenue reimbursement opportunities.
- Reduced billing errors by implementing a thorough review process, resulting in increased efficiency and accuracy.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with all applicable laws and guidelines.
- Provided comprehensive training for nursing staff on MDS processes, leading to improved assessment quality.
- Maintained accurate medical records, ensuring proper reimbursement for services provided to patients.
- Reduced errors in MDS submissions by conducting regular audits of completed assessments and providing corrective feedback to staff when necessary.
- Increased efficiency in the MDS process by developing and implementing streamlined documentation procedures.
- Optimized patient care through participation in Quality Improvement meetings with interdisciplinary team members.
- Facilitated timely completion of MDS assessments through effective time management and organization skills.
- Ensured regulatory compliance by maintaining up-to-date knowledge of CMS guidelines and applying them to daily practice.
- Collaborated with therapy departments to ensure accurate representation of patient needs within the MDS system.
- Evaluated effectiveness of interventions implemented within care plans, making recommendations for adjustments as needed.
- Demonstrated strong critical thinking skills in the analysis of complex medical information, ensuring accurate representation within the MDS system.
- Assisted in maintaining facility accreditation by adhering to industry standards and regulations for the Long-Term Care setting.
- Mentored new MDS nurses, providing guidance and support to ensure a smooth transition into their role.
- Supported successful survey results by addressing any identified concerns or deficiencies related to the MDS process promptly and effectively.
- Improved patient care by thoroughly reviewing and analyzing MDS assessments for accuracy and completeness.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Assessed electronic medical record for required documentation to support MDS coding.
- Trained staff in correct techniques for completing and signing MDS assessments.
- Followed up on outstanding clinical items within established timelines for optimal care delivery.
- Reviewed missing assessment reports and analyzed issues for leadership team.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Associate of Science - RN ADN
Neosho County Community College
Chanute, KS12.2020
Associate of Applied Science - Double Applied Science And ART
Allen County Community College
Iola, KS05.2017
LPN -
Kaw Area Technical School
Topeka, KS05.2006
Skills
- Healthcare administration
- Quality Improvement
- Patient Safety
- Interdisciplinary Collaboration
- Professional Development
- Staff Development
- Clinical Leadership
- Strong Work Ethic
- Behavioral Health
- Critical Thinking
- Team Supervision
- Effective Multitasking
- Risk Management
Affiliations
- NADONA
Certification
Infection Preventionist
Timeline
Director of Nursing Administration
Providence Living Center (MENTAL HEALTH)
05.2021 - Current
Clinical Reimbursement Coordinator
Providence Living Center
04.2013 - 05.2021
Associate of Science - RN ADN
Neosho County Community College
Associate of Applied Science - Double Applied Science And ART
Allen County Community College
LPN -
Kaw Area Technical School
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