Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Gasperson

Horse Shoe,NC

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

12
12
years of professional experience

Work History

Youth and Family Manager

YMCA Of WNC
07.2021 - Current
  • Provided overall supervision and management of program recruitment, hiring, training and terminating.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Provided overall supervision and management of program recruitment, hiring, training and terminating.
  • Participated in community events to promote services and engage with public.
  • Researched best practices and developed strategies to improve program outcomes.

Bookkeeper

Demo Dude Handyman Service, LLC
08.2023 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Completed tax forms in compliance with legal regulations.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Matched purchase orders with invoices and recorded necessary information.
  • Inspected account books and recorded transactions.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Department Manger

Ingles
12.2020 - 07.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Toddler Lead Teacher

Best Beginnings Preschool
01.2013 - 11.2017

-Design and implement age-appropriate lesson plans that promote the social, emotional, cognitive, and physical development of toddlers.
-Integrate educational activities that encourage curiosity, creativity, and a love for learning.
-Create a safe, positive, and engaging classroom environment that supports active learning and exploration.
-Manage daily classroom routines, including meal times, nap times, and play activities.
-Ensure that all health, safety, and sanitation protocols are followed.
-Supervise and mentor assistant teachers and classroom aides, providing guidance and support as needed.
-Collaborate with other teachers and staff to ensure a cohesive educational experience across the center.
-Participate in regular staff meetings and professional development opportunities.

Education

High School Diploma -

Cookeville High School
Cookeville, TN
05.2005

Early Childhood Education

Tennessee Technological University
Cookeville, TN

Business Administration

Blue Ridge Community College
Flat Rock, NC
05.2025

Skills

  • Team Leadership
  • Report Generation
  • Hiring and Recruitment Knowledge
  • Scheduling Proficiency
  • Campaign development
  • Data management familiarity
  • Proactive mindset
  • Strategic planning
  • Project coordination
  • Persuasive communication style
  • Budget administration
  • Understanding of human resources
  • Effective leader
  • Administration knowledge
  • Advanced knowledge of technology
  • Customer service experience
  • Program Development and Management
  • Department Leadership
  • Training and Development
  • Scheduling
  • Recordkeeping
  • Compliance Understanding
  • Training and mentoring
  • Appointment Scheduling
  • Paperwork Processing
  • Data Entry
  • Data Collection
  • Computer Proficiency
  • Microsoft Office Suite
  • Microsoft Outlook

Timeline

Bookkeeper

Demo Dude Handyman Service, LLC
08.2023 - Current

Youth and Family Manager

YMCA Of WNC
07.2021 - Current

Department Manger

Ingles
12.2020 - 07.2021

Toddler Lead Teacher

Best Beginnings Preschool
01.2013 - 11.2017

High School Diploma -

Cookeville High School

Early Childhood Education

Tennessee Technological University

Business Administration

Blue Ridge Community College
Brittany Gasperson