Brittany Geary
Louisville,KY
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Printer Operator
Harland Clarke / Vericast
07.2008 - Current
- Operated, maintained and preformed minor repairs on printing equipment. Printing equipment to include Offset Heath press, Xerox Intouch, Delphax Immagia, Cannon Vario, and Intouch Nuvera.
- Reviewed job specifications for quantity, stock, and special instructions. Sorted and ran jobs in accordance with SLAs and due dates.
- Reviewed completed orders for quality and accuracy.
- Completed quality control testing during production run and delivered samples to PQ for evaluation.
- Operated, maintained and preformed minor repairs on bindery equipment. Bindery equipment to include stitch and glue binders, drills, folders, and cutters.
- Boxed and shipped completed order's making sure all components and inserts were included and correct.
- Ensuring shipping labels and shipping method was correct for orders.
- Trained new hires on productivity, quality, operating equipment and safety and helped develop / maintain training manual to use for reference.
- Trained new and existing team members on processes and operations of printers, bindery equipment and shipping orders.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Took PTO requested and verified they were in line with requirements before approving and turning over with supervisor.
- Lead daily meetings to include reviewing previous days numbers, reviewing current day plans / goals , and reviewing / discussing plant wide information.
- Reviewed customer job specifications and document proofs to obtain printing project instructions
Quality Assurance Technician
Harland Clarke / Vericast
04.2016 - 11.2021
- Inspected finished products for overall quality and adherence to specifications.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Addressed non-conformance issues, pausing production to correct errors.
- Maintained and improved product quality by completing machine, product and process audits.
- Managed timely and effective replacement of damaged or missing products.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Offered advice and assistance to customer service, paying attention to special needs or wants of customers.
- Actively listened to customer service, handled concerns quickly and escalated major issues to supervisor.
- Preformed corrections for orders, flagged and verified that special instructions were followed.
- Ran reports to ensure SLA's and Rush deadlines were met.
- Received bad jobs from production, made corrections or re entered them to be reprocessed in a timely manner.
Education
High School Diploma -
Fairdale High School
Fairdale, KY2007
Skills
- Strong work Ethic / Dedication
- Digital and Press Printing Operations
- Bindery and Shipping Operations
- Production and Workflow Processes
- Employee Training
- Leadership, Administrative Support and Production Scheduling
- Verbal and Written Communication
- Quality Assurance Inspections and Quality Control
- People, Process, amd Machine Auditing
- Problem-Solving Skills, Critical Thinking, Decision Making
- 5S, LEAN, Team Based Work System
- Attention to Details and Organizational skills
- Microsoft, Typing, Emails, Spreadsheets
Timeline
Quality Assurance Technician
Harland Clarke / Vericast
04.2016 - 11.2021
Printer Operator
Harland Clarke / Vericast
07.2008 - Current
High School Diploma -
Fairdale High School
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