Brittany Georgin
Beaumont,CA
Summary
Goal-driven Service Manager offering over three years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
5
5
years of professional experience
Work History
Service Manager
Chipotle Grill
Beaumont, CA
03.2019 - Current
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Hired and trained service department staff to drive performance.
- Motivated and supported employees to maintain low turnover.
- Created employee work schedules to keep shifts properly staffed.
- Pitched in to complete various duties during peak periods or employee absences.
Education
Bachelor of Science - Nutritional Science And Dietetics
California State University, San Bernardino
San Bernardino, CASkills
- Customer Service
- Workplace Safety
- Service Quality Management
- Policy and Procedure Enforcement
- Reliable and Responsible
- Problem-Solving
- Service Order Flow
- Team Collaboration and Leadership
- Multitasking and Organization
Timeline
Service Manager
Chipotle Grill
03.2019 - Current
Bachelor of Science - Nutritional Science And Dietetics
California State University, San Bernardino
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