Brittany Giles
Wauchula,FL
Summary
Meticulous and systematic Administrative Assistant capable of organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, relationship-building and astute in control of confidential documentation. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Behavior Admin Assistant
Lakeside Neurologic
11.2021 - Current
- Run morning meeting and review behaviors of 52 residents.
- Send out morning review, outing list and Walmart list.
- Update all LOS status of residents.
- Make copies of deployment paperwork for week.
- Sign all behavior notes and put them into each resident's folder.
- Scan in LOS paperwork at end of month.
- Complete monthly behavior reports.
- Run IDT and transcribe behavior actions of residents.
- Process with residents.
- Update IR excel data sheets and graphs.
- Update protocols and make protocols.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
Switchbord Operator
Lakeside Neurologic
04.2021 - 11.2021
- Answer Phones both incoming and outgoing.
- Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.
- Updated company directory regularly, ensuring accurate contact information for all employees and departments.
- Log call in and out and to and from for records for residents.
- Transfer all calls to appropriate people.
- Work on OIG Reports.
- Send Phone log in weekly.
- HR Training.
Administrative Office Assistant
Robarts Family Funeral Home
04.2019 - 12.2020
- Answer Phones.
- Make memorial folders and videos for families.
- Place Death Certificates into statewide database ERDS.
- Work in Passare database.
- Take payments.
- Managed day-to-day office tasks, ensuring smooth workflow and timely completion of projects.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Liaised between clients and vendors and maintained effective lines of communication.
Retail Associate
2020 Company/ AT&T
10.2018 - 12.2018
- Sale Phones/Accessories.
- Work On Phones.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean and welcoming store environment to enhance overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in store or suggesting alternative options based on their preferences.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Managed efficient cash register operations.
Youth Monitor
YMCA Hardee
08.2017 - 06.2018
- Watch youth grades 6-12.
- Monitored children's activities to verify safety and wellbeing.
- Implemented daily routines and activities to stimulate and engage children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Responded to inquiries from parents and guardians.
- Help with their homework.
Sales Associate
FootLocker
04.2016 - 02.2017
- Assist Customers with orders.
- Order Shipment/Ship Out Orders.
- Answer Phone.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped 20 customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Arts - Liberal Arts and Sciences
South Florida State College
Avon Park, FL05.2016
Skills
- Fast Learner
- Time Management
- Computer Skills
- Data Entry
- Data Confidentiality
- File and Record Keeping
- Administrative duties
- Schedule and calendar management
- Microsoft Office Suite
- Excel spreadsheets
- Documentation and Recordkeeping
- Report Generation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementFlexible work hoursPaid time off401k matchHealthcare benefitsCertification
- CNP - Certified Notary Public
Timeline
Behavior Admin Assistant
Lakeside Neurologic
11.2021 - Current
Switchbord Operator
Lakeside Neurologic
04.2021 - 11.2021
Administrative Office Assistant
Robarts Family Funeral Home
04.2019 - 12.2020
Retail Associate
2020 Company/ AT&T
10.2018 - 12.2018
Youth Monitor
YMCA Hardee
08.2017 - 06.2018
Sales Associate
FootLocker
04.2016 - 02.2017
Associate of Arts - Liberal Arts and Sciences
South Florida State College
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