Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Gill

Medina

Summary

Dynamic Shift Manager at McDonald's with a strong focus on employee training and customer service. Proven ability to enhance team performance through effective delegation and coaching. Skilled in cash handling and compliance, ensuring operational excellence and a positive work environment. Committed to continuous improvement and fostering strong team relationships.

Overview

8
8
years of professional experience

Work History

Shift Manager

McDonald's
06.2017 - Current
  • Learned safety protocols and adhered to workplace regulations consistently.
  • Supported team members by coordinating shifts and schedules effectively.
  • Monitored inventory levels to maintain adequate stock on hand.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Assisted in managing daily operations to ensure smooth workflows.

Team Member

Circle K
05.2020 - 05.2022

Detail Associate

Spitzer Kia Cleveland
03.2018 - 05.2020
  • Collaborated with staff to maintain cleanliness and organization of work areas.
  • Participated in training sessions to enhance operational skills and knowledge.
  • Contributed to team meetings by sharing insights on process improvements.
  • Assisted in maintaining organization of parts and equipment within the service area.
  • Collaborated with service team to streamline workflow and enhance customer satisfaction.
  • Assisted in training new hires on company standards and procedures, fostering a collaborative work environment among team members.
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Washed cars and trucks daily for auto dealership.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Inspected vehicle inventory for quality assurance and adherence to dealership standards.

Education

High School Diploma -

Berea Midpark
Berea Ohio

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Staff motivation
  • Opening and closing procedures
  • Punctual and reliable
  • Handling customer complaints
  • Training and mentoring
  • Relationship building
  • Team development
  • Delegating work
  • Quality assurance
  • Staff training and onboarding
  • Staff development
  • Payment processing
  • Schedule management
  • Performance reviewing
  • Equipment troubleshooting
  • Verbal and written communication
  • Team building
  • Compliance
  • Shift leadership
  • Shift checklists
  • Customer service
  • Active listening
  • Critical thinking
  • Coaching and mentoring
  • Conflict resolution
  • Coordinating daily operations
  • Worker training
  • Performance improvement
  • Continuous improvement
  • Multidisciplinary collaboration
  • Business planning

Timeline

Team Member

Circle K
05.2020 - 05.2022

Detail Associate

Spitzer Kia Cleveland
03.2018 - 05.2020

Shift Manager

McDonald's
06.2017 - Current

High School Diploma -

Berea Midpark

Similar Profiles

CREATE PROFILE