Brittany Goloforo
Tickfaw,LA
Summary
Dedicated and detail-oriented Office and Financial Specialist with over 9 years of comprehensive experience in bookkeeping, accounts payable/receivable, cash handling, and administrative support. Proven ability to manage financial records, coordinate office operations, and foster strong client relationships. Recognized for exceptional interpersonal skills, teamwork, and a proactive approach to challenges. Highly organized, punctual, and capable of working independently or on a team to ensure efficient operations. Eager to leverage my skills to contribute to a dynamic organization and continue professional growth.
Professional with high standards and results-driven approach. Adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
2027
2027
years of professional experience
Work History
Admin/Compliance/Office Manager
Simply Real Estate LLC
Hammond, LA
2021 - Current
- Managed administrative tasks including scanning, printing, emails, and reports.
- Coordinated meetings, organized documents, and maintained digital and physical files.
- Created and updated forms, ensured legal compliance, and managed marketing efforts across social media and website.
- Reviewed listing and selling paperwork for accuracy and compliance.
- Managed client communications and fostered relationships to support property transactions.
Stay at Home Parent
Stay At Home Mom
Tickfaw, LA
2019 - 2021
Customer Service & Collections Specialist
St. Charles Parish School Board
Luling, LA
01.2015 - 2019
- Managed sales and use tax collections, delinquent account follow-ups, and collection calls via phone, email, and face-to-face visits.
- Prepared tax returns, delinquent notices, demand letters, and judgments.
- Filed liens, judgments, and legal suits related to delinquent accounts.
- Supported office operations by organizing confidential information and assisting with administrative tasks.
Office Manager
Precision P.S.I.
Hammond, LA
10.2008 - 07.2015
- Managed accounts payable and receivable, ensuring timely processing.
- Oversaw payroll and prepared monthly tax reports.
- Created financial reports, spreadsheets, and invoicing documents.
- Maintained office inventory, handled correspondence, and supported staff with administrative tasks.
- Conducted collections on delinquent accounts and mechanic liens.
Break Period
02.2008 - 10.2008
- Took time off to plan wedding and personal development.
Teller/Vault Teller/Customer Service Representative
Fidelity Homestead Savings Bank
Metairie, LA
2002 - 2008
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Maintained cash drawer integrity, performing regular audits to prevent discrepancies.
- Facilitated training for new hires on teller operations and customer service protocols.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust. (Customer Service Award 4 years in a row)
Teller
Gulf Coast Bank
Metairie, LA
2000 - 2002
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and problem resolution.
- Maintained cash drawer accuracy through diligent cash handling practices.
- Educated clients on bank products and services to enhance customer experience.
Education
High School Diploma -
Grace King High
Metairie, LA2000
Skills
- Financial Record Keeping & Data Entry
- Collections & Delinquent Account Resolution
- Bookkeeping, Payroll, & Tax Filing
- Client Communication & Customer Service
- Excellent phone skills and client communication
Timeline
Customer Service & Collections Specialist
St. Charles Parish School Board
01.2015 - 2019
Office Manager
Precision P.S.I.
10.2008 - 07.2015
Break Period
02.2008 - 10.2008
Admin/Compliance/Office Manager
Simply Real Estate LLC
2021 - Current
Stay at Home Parent
Stay At Home Mom
2019 - 2021
Teller/Vault Teller/Customer Service Representative
Fidelity Homestead Savings Bank
2002 - 2008
Teller
Gulf Coast Bank
2000 - 2002
High School Diploma -
Grace King High