BRITTANY GOYTIA
Fullerton,Ca
Summary
Dedicated and results-driven professional with 5 1/2 years of experience in the Homeowner Association Property Management industry, complemented by 2 years as a Director in my previous role. Aiming to leverage my expertise to transition into a Director of Property Management position, where I can contribute to organizational success by developing others, enhancing performance, and fostering strong relationships. Known for my ability to build rapport and inspire teams to achieve excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Community Manager
Seabreeze Property Management
04.2023 - 08.2023
- Managed a portfolio of 4 accounts, providing comprehensive property management services to ensure client satisfaction and property value retention.
- Acted as General Manager for a high-profile account, overseeing the management of over 1,000 single-family homes, ensuring smooth operations and tenant satisfaction.
- Streamlined operational processes and implemented best practices across multiple accounts, leading to enhanced efficiency and improved financial performance.
Senior Community Manager
Keystone Pacific Property Management
09.2022 - 04.2023
- Managed 4 accounts, ensuring exceptional property management services and maintaining high standards of client satisfaction.
- Developed and implemented targeted retention strategies, resulting in increased tenant retention rates and long-term client relationships.
- Conducted regular client meetings and property assessments, proactively addressing concerns and providing tailored solutions to enhance client satisfaction and loyalty.
Director of Property Management
Lordon Management
Tustin
06.2018 - 09.2022
- Managed a portfolio of 10 properties, ensuring optimal operational efficiency and client satisfaction.
- Trained and mentored new and existing employees, facilitating smooth transitions and enhancing team performance.
- Developed and implemented property management procedures, leading to improved operational practices and increased tenant retention.
Education
Dental Assisting -
Everest College
01.2011
Skills
- Investment management
- Wealth management
- Time Management
- Project Management
- Attention to Detail
- Networking abilities
Certification
- CPR Certification: Successfully completed CPR certification training, demonstrating proficiency in life-saving techniques.
- M100 Course Completion: Completed the M100 course, showcasing knowledge and skills in homeowner association management. Currently in progress toward obtaining CMCA certification.
References
- Greg Keuilian
Board Member, Wilshire Westmont
Location: Anaheim, CA
Email: g.keuilian@gmail.com - Demetra Settas
Former Board President, Wilshire Westmont
Location: Anaheim, CA
Email: igotlife9@aol.com - David Abernathy
Former Board President, Seapointe Estates
Email: socal2@cox.net
Timeline
Senior Community Manager
Seabreeze Property Management
04.2023 - 08.2023
Senior Community Manager
Keystone Pacific Property Management
09.2022 - 04.2023
Director of Property Management
Lordon Management
06.2018 - 09.2022
Dental Assisting -
Everest College
- CPR Certification: Successfully completed CPR certification training, demonstrating proficiency in life-saving techniques.
- M100 Course Completion: Completed the M100 course, showcasing knowledge and skills in homeowner association management. Currently in progress toward obtaining CMCA certification.
Similar Profiles
Natalie VasquezNatalie Vasquez
Lifestyle Director at Seabreeze ManagementLifestyle Director at Seabreeze Management
Shonda LewisShonda Lewis
HOA/Lifestyle Coordinator, Front Desk Manager at Seabreeze Management CompanyHOA/Lifestyle Coordinator, Front Desk Manager at Seabreeze Management Company
Shonda LewisShonda Lewis
HOA/Lifestyle Coordinator, Front Desk Manager at Seabreeze Management CompanyHOA/Lifestyle Coordinator, Front Desk Manager at Seabreeze Management Company