BRITTANY GOYTIA
Fullerton,Ca
Summary
Dedicated and results-driven professional with 5 1/2 years of experience in the Homeowner Association Property Management industry, complemented by 2 years as a Director in my previous role. Aiming to leverage my expertise to transition into a Director of Property Management position, where I can contribute to organizational success by developing others, enhancing performance, and fostering strong relationships. Known for my ability to build rapport and inspire teams to achieve excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Community Manager
Seabreeze Property Management
2023.04 - 2023.08
- Managed a portfolio of 4 accounts, providing comprehensive property management services to ensure client satisfaction and property value retention.
- Acted as General Manager for a high-profile account, overseeing the management of over 1,000 single-family homes, ensuring smooth operations and tenant satisfaction.
- Streamlined operational processes and implemented best practices across multiple accounts, leading to enhanced efficiency and improved financial performance.
Senior Community Manager
Keystone Pacific Property Management
2022.09 - 2023.04
- Managed 4 accounts, ensuring exceptional property management services and maintaining high standards of client satisfaction.
- Developed and implemented targeted retention strategies, resulting in increased tenant retention rates and long-term client relationships.
- Conducted regular client meetings and property assessments, proactively addressing concerns and providing tailored solutions to enhance client satisfaction and loyalty.
Director of Property Management
Lordon Management
Tustin
2018.06 - 2022.09
- Managed a portfolio of 10 properties, ensuring optimal operational efficiency and client satisfaction.
- Trained and mentored new and existing employees, facilitating smooth transitions and enhancing team performance.
- Developed and implemented property management procedures, leading to improved operational practices and increased tenant retention.
Education
Dental Assisting -
Everest College
01.2011
Skills
- Investment management
- Wealth management
- Time Management
- Project Management
- Attention to Detail
- Networking abilities
Certification
- CPR Certification: Successfully completed CPR certification training, demonstrating proficiency in life-saving techniques.
- M100 Course Completion: Completed the M100 course, showcasing knowledge and skills in homeowner association management. Currently in progress toward obtaining CMCA certification.
References
- Greg Keuilian
Board Member, Wilshire Westmont
Location: Anaheim, CA
Email: g.keuilian@gmail.com - Demetra Settas
Former Board President, Wilshire Westmont
Location: Anaheim, CA
Email: igotlife9@aol.com - David Abernathy
Former Board President, Seapointe Estates
Email: socal2@cox.net
Timeline
Senior Community Manager
Seabreeze Property Management
2023.04 - 2023.08
Senior Community Manager
Keystone Pacific Property Management
2022.09 - 2023.04
Director of Property Management
Lordon Management
2018.06 - 2022.09
Dental Assisting -
Everest College
- CPR Certification: Successfully completed CPR certification training, demonstrating proficiency in life-saving techniques.
- M100 Course Completion: Completed the M100 course, showcasing knowledge and skills in homeowner association management. Currently in progress toward obtaining CMCA certification.
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