Brittany Granger
Aurora
Summary
Dynamic operations leader with a proven track record at Syrup Restaurants, driving operational efficiency and strategic planning. Expert in budget control and P&L management, I foster team development while implementing innovative solutions that resulted in significant cost savings. Committed to enhancing customer experiences through collaborative partnerships and effective resource allocation.
Overview
14
14
years of professional experience
Work History
Director of Operations
Syrup Restaurants
08.2011 - Current
- Oversaw daily operations across multiple restaurants, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with store level and administrative management to develop and execute long-term goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines for but limited to handbooks, training guides, opening and buildout, human resources, and account admin level guides.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Managed accurate and timely processing of over 600 invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Conducted regular audits of cash management activities, ensuring alignment with internal policies and external regulations.
- Safeguarded company assets through diligent monitoring of account activity and prompt resolution of discrepancies.
Education
Bachelor of Arts - Restaurant Management
Johnson And Wales
Denver, CO05-2010
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Administrative management
- Financial oversight
- Budget control
- P&L management
- Financial administration
Timeline
Director of Operations
Syrup Restaurants
08.2011 - Current
Bachelor of Arts - Restaurant Management
Johnson And Wales
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