Brittany Grant
Conyers,GA
Summary
Adept Machine Operator and Customer Service Representative with a proven track record at Goodyear Tire & Rubber, I excel in machinery operation and problem-solving. My expertise in safety compliance and exceptional communication has significantly enhanced team performance and customer satisfaction, showcasing a strong work ethic and a knack for fostering teamwork and collaboration.
Overview
5
5
years of professional experience
Work History
Machine Operator
Goodyear Tire & Rubber
12.2020 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Collaborated with team members to optimize production processes and improve overall performance.
Customer Service Representative
Iqor
01.2020 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate In Mortuary Sciences - Funeral Service And Mortuary Science
Gupton Jones College of Funeral Service
Decatur, GAAshley Ridge High School
Summerville, SC05.2019
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Workplace Safety
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Assembly and production
- Safety Compliance
- Complex Problem-Solving
- Performance Management
- Time Management
- Organizational Skills
- Team building
- Peer Training
- Relationship Building
- Decision-Making
- Performance Evaluations
- Active Listening
Timeline
Machine Operator
Goodyear Tire & Rubber
12.2020 - Current
Customer Service Representative
Iqor
01.2020 - 12.2020
Associate In Mortuary Sciences - Funeral Service And Mortuary Science
Gupton Jones College of Funeral Service
Ashley Ridge High School