Brittany Gray

Started as a Housekeeper

Became a Inspector of units

Inventoried Properties

Ended up enjoying the laundry and bagging

department best.

Folded fresh laundry ; towels and sheets

Made sets for cleaning bags and tagged them

for contactor/cleaners to get proper property to clean.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.

• Trained and mentored all new personnel to maximize quality of service and performance.
• Communicated repair needs to maintenance staff.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Worked with front desk to respond promptly to all guest requests.