Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Affiliations
Generic

Brittany Graziano MSW, LCSW

Agawam,MA

Summary

Compassionate and experienced social worker with strong commitment to providing comprehensive support to individuals and families. Skilled at providing case management, psychoeducation, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates interdisciplinary collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Experienced with developing and implementing training programs tailored to organizational needs. Utilizes effective communication and organizational skills to coordinate and enhance learning experiences. Knowledge of innovative training methodologies and their positive impact on learner engagement and retention.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Social Emotional Learning Coordinator

West Springfield Boys & Girls Club
09.2022 - 07.2025
  • Provides counseling to youth regarding issues that affect their school performance, behavior, and socialization.
  • Provides consultation and psychoeducation to families and Club staff on individual or group concerns with behavior, mental health, age appropriate or child development milestones, and social emotional learning.
  • Develops and implements support plans to address areas of need for individuals, groups, or whole programs.
  • Acts as an advocate and liaison for at-risk youth with parents, teachers, Club staff, schools, and other community based services.
  • Is a point of contact within the organization for agencies such as DCF and assists staff with completing mandated reporter 51A’s.
  • Assists the preschool program in completing routine diagnostic assessments including the ASQ and DECA.
  • Completes organization-wide staff and program observations in areas of social emotional learning skills.
  • Makes referrals for community-based resources to address the needs of Club members and their families including housing, food insecurity, medical care, education, and developmental/mental health supports.
  • Creates and leads various social emotional learning programs and activities directly with Club members of all age groups (2 years, 9 months – age 14).

Per Diem Intake Clinician

Center for Human Development (CHD)
10.2021 - 01.2022
  • Completes comprehensive clinical assessments with a varied population of adults, children, and families in the outpatient behavioral health setting.
  • Demonstrates high level of skill in therapeutic engagement of diverse clients, evidence-based practices that match the presenting problem, and diagnostic skills.
  • Member of teams providing clinical care, case management, addiction services and diagnostic assessments.

Social Worker

Fallon Summit ElderCare PACE Program
12.2017 - 10.2020
  • Acts as an advocate and liaison while participating as a member of the interdisciplinary team to assist team members with understanding the social, emotional, cultural, and psychosocial aspects of participants’ situations.
  • Completes various community referrals, public benefits applications, and reassesses periodically for continued need.
  • Participates in the development, promotion, and implementation of caregiver support groups or programs.
  • Participates in the intake and evaluation process by conducting the initial social work assessment, administering mental health evaluations, developing an intake summary and presenting the social work perspective to the Interdisciplinary team.
  • Develops and implements a social service plan of care for each participant and updates it based on the results of reassessments or on-going changes in status.
  • Responsible completion and documentation of the initial assessment, disenrollments, deaths, significant changes, and long-term care placement.
  • Assists in the conversion of participants from community-based Medicaid to long-term care Medicaid when necessary.

Clinical Care Manager Supervisor

Behavioral Health Network, Inc.
05.2017 - 12.2017
  • Provides Behavioral Health consultation, case management, and leadership to Care Coordinators and team members to facilitate positive health outcomes for members.
  • Provides formal and informal training to team members regarding health/medical issues facing members.
  • Develops comprehensive person-centered Integrated Care Plans for members on caseload based on client choice, assessment, and review of medical records.
  • Facilitates collaboration, service delivery, and consultation with internal and external service providers to meet member.
  • Provides clinical and administrative supervision to assigned staff, including on-call responsibilities.

Housing Options Coordinator

WestMass ElderCare, Inc.
06.2012 - 04.2017
  • Develops and maintains an effective relationship with housing authorities and community service organizations in order to integrate congregate and supportive housing residents into the community and ensure appropriate services for elders residing there.
  • Promotes and take an active part in community education and outreach.
  • Identifies elders and disabled persons appropriate to receive services. Assists homeless persons and individuals in long term care facilities with housing applications and referrals for services.
  • Provides leadership and coordination of the multi-disciplinary assessment teams (MAT).
  • Directs the work of provider agency staff including any needed service coordination.
  • Facilitates care conferences with residents, family, or other participants to provide education about service needs, provides advice to resolve specific resident issues, and resolves conflicts.
  • Holds weekly office hours within congregate and supportive housing settings and provides case management or referral assistance to all residents as needed.
  • Utilizes community resources in planning and implementing programming for residents.

Care Manager

WestMass ElderCare, Inc.
06.2012 - 03.2013
  • Acts as an advocate for individual consumers and ensures dignity, self-determination, and aging in place.
  • Monitors consumers to evaluate their strengths, supports, deficits, and concerns, and identifies resources based on their needs.
  • Completes intakes and routine reassessments utilizing comprehensive needs assessments for change in status, progress, and service delivery effectiveness.
  • Assists and coordinates with consumers and their families in securing appropriate services by utilizing resources from Home Care and/or other community service programs.

Education

Masters - Social Work

Springfield College
01-2010

Bachelors - Social Work (Minor in Psychology)

Westfield State University
01-2009

Associates of Arts -

Springfield Technical Community College
01-2007

Skills

  • Client advocacy
  • Strengths-based practices
  • Trauma-informed care
  • Psychoeducation
  • Facilitating groups
  • Behavioral assessment
  • Case management
  • Clinical assessments
  • Psychosocial evaluations
  • Coordinating care

Certification

  • Massachusetts Licensed Certified Social Worker (License #225695)
  • CPR/First Aid Certified
  • Registered Asst. Preschool Teacher (MA Dept. of Early Education and Care)

Timeline

Social Emotional Learning Coordinator

West Springfield Boys & Girls Club
09.2022 - 07.2025

Per Diem Intake Clinician

Center for Human Development (CHD)
10.2021 - 01.2022

Social Worker

Fallon Summit ElderCare PACE Program
12.2017 - 10.2020

Clinical Care Manager Supervisor

Behavioral Health Network, Inc.
05.2017 - 12.2017

Housing Options Coordinator

WestMass ElderCare, Inc.
06.2012 - 04.2017

Care Manager

WestMass ElderCare, Inc.
06.2012 - 03.2013

Masters - Social Work

Springfield College

Bachelors - Social Work (Minor in Psychology)

Westfield State University

Associates of Arts -

Springfield Technical Community College

Additional Affiliations

  • West Springfield Community & Family Engagement Advisory Council Member, 2022- current
  • Chicopee Child Development Center Board of Directors Member, 2024- current
  • National Association of Social Workers (NASW) Member

Similar Profiles

CREATE PROFILE