Brittany Greenwood
Maplewood,MO
Summary
Reliable and friendly job seeker offering versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Urban League of Metropolitan St. Louis
04.2023 - Current
- Supported classroom activities by preparing instructional materials and resources for diverse learning needs.
- Assisted lead teacher in implementing lesson plans, ensuring alignment with curriculum standards and student objectives.
- Coordinated small group instruction to enhance student engagement and facilitate individualized learning experiences.
- Monitored student progress and behavior, providing feedback to teachers for effective classroom management strategies.
- Collaborated with educators to develop and refine teaching methods, improving overall classroom efficiency and student outcomes.
- Organized educational events and activities, promoting a positive learning atmosphere within the school community.
- Streamlined administrative tasks such as attendance tracking, contributing to improved workflow in daily operations.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
Cashier
Specs Wine And Spirits
05.2021 - 07.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Responded promptly to requests for assistance and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Restocked products.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained store cleanliness before and during each shift.
Cashier
RAF Lakenheath Liberty Club
09.2018 - 01.2020
- Addressed customer needs and made product recommendations to increase sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions using POS system to complete customer purchases.
- Restocked and organized merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
Concession Counter Attendant
RAF Lakenheath Theater
10.2018 - 12.2019
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Provided information regarding promotions and menu items.
- Thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Trained new employees on customer service, money handling and organizing strategies.
- Answered customer inquiries regarding ticket availability, pricing and event information.
Child & Youth Program Assistant
NAF
02.2017 - 08.2018
- Created and managed weekly personal schedule to accommodate visits with families, initial evaluations and reviews.
- Instructed children in crafts and other activities to promote fine motor skills.
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
- Conducted educational, behavioral and well-being assessments.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Provided support and guidance to children in conflict resolution.
- Built and maintained strong parent and student relationships.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Read stories, sang songs and facilitated creative play.
- Monitored children's activities to verify safety and wellbeing.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Responded to inquiries from parents and guardians.
- Logged information regarding naps, feedings and any medications administered.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Walked children to and from school.
Host
Lumiere Place Casino
01.2016 - 01.2017
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Answered phone calls to give information and document reservations.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Provided patrons with estimated waiting times during peak service hours.
- Seated patrons based on guest preferences and seating availability.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Ross Dress For Less
09.2015 - 01.2017
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to event marketing, sales and brand promotion.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated customers on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Attended monthly sales meetings and quarterly sales trainings.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Trained new employees on customer service, money handling and organizing strategies.
- Welcomed each customer to fitting room with warm smile and kind words.
- Repackaged and tagged returned items for sales floor.
- Monitored customers for signs of theft.
- Checked fitting room stalls and sorted merchandise to racks.
- Checked garments for damage and placed tags prior to returning items to sales floor.
- Answered customer telephone calls to provide information about store policies and available merchandise.
Education
High School Diploma -
Belleville West High School
05.2014
CDA - Early Childhood Education
Council For Professional Recognition
02-2025
Skills
- Sales Expertise
- Product Knowledge
- Cash Management
- Staff Training
- Verbal and Written Communication
- Hospitality and Accommodation
- Point-of-Sale Software
- Conflict Resolution
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
Certification
- Child Development Associate, Urban League - April 2023 - Current
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Teacher's Assistant
Urban League of Metropolitan St. Louis
04.2023 - Current
Cashier
Specs Wine And Spirits
05.2021 - 07.2022
Concession Counter Attendant
RAF Lakenheath Theater
10.2018 - 12.2019
Cashier
RAF Lakenheath Liberty Club
09.2018 - 01.2020
Child & Youth Program Assistant
NAF
02.2017 - 08.2018
Host
Lumiere Place Casino
01.2016 - 01.2017
Sales Associate
Ross Dress For Less
09.2015 - 01.2017
High School Diploma -
Belleville West High School
CDA - Early Childhood Education
Council For Professional Recognition
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