Demonte Clark
Waldorf,MD
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Trustworthy individual offering several years working as qualified technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
Overview
10
10
years of professional experience
Work History
Technician
Pro Comm Engineering and Locating Services
Baltimore, MD
05.2021 - Current
- Inspected and operated underground locating equipment to identify the depth, location, and type of utilities.
- Provided technical support for underground locator services on job sites.
- Conducted extensive research to locate utility lines with precision accuracy.
- Ensured that all safety protocols were followed during each job assignment.
- Verified existing utility line drawings by comparing them to field conditions.
- Reported any discrepancies between field findings and existing records accurately.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
Technical Support Engineer
Clear One Advantage
Baltimore, MD
02.2024 - 10.2024
- Configured, maintained, and monitored computer systems for optimal performance.
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Installed and tested operating systems, applications, updates, patches, and service packs.
- Troubleshot network connectivity problems such as router configurations, IP addressing, and DHCP server setup.
- Assisted customers with mobile device configuration including email accounts and security settings.
- Evaluated new technologies in order to recommend solutions that meet customer needs.
Service Agent
Enterprise Rent-A-Vehicle
Waldorf, MD
04.2017 - 02.2020
- Responsible for vehicle maintenance, preparations, and detailing of vehicles on the lot
- Shuttle vehicles to and from dealerships for servicing, perform vehicle transports to and from other office locations
- Execute basic fluid checks on vehicles and refill all fluid levels (windshield, gas, oil, water, and antifreeze)
- Change tires as needed
- Perform quality control on vehicle registration and plates ensuring appropriate vehicle identifications are attached
- Safely transport customers to and from the office in compliance with the shuttle driver service ensuring customer satisfaction
- Communicate with team members to ensure expedite service on vehicle preparations are completed rapidly
Certified Work Zone Safety Specialist
Flagger Force
Glen Burnie, MD
05.2016 - 04.2017
- Directed and maintain control of traffic during lane closures to ensure vehicles are traveling safely in the work zone
- Communicated with team members electronically to confirm when to flag traffic to stop and proceed accordingly
- Experienced with standing long hours, skilled with the ability to move objects and adjust quickly
Frozen Food and Dairy Service
Food Lion
Waldorf, MD
04.2015 - 05.2016
- Restocked shelves periodically ensuring full stock of frozen food and dairy products while assuring these areas were presentable at all times
- Rotated products according to expiration dates and removed out-of-date items to ensure freshness in the dairy area
- Provided assistance to consumers pertaining to store product location and escorted customers when necessary
- Maintained the highest level of customer service while ensuring customer satisfaction is achieved at all times
- Worked well under-pressure and maintained efficiency during high-volume times on truck delivery days with the ability to lift and/or move objects up to 50 lbs
- Possessed a willingness to take on new responsibilities as I am a fast learner
Education
High School Diploma -
Thomas Stone High School
Waldorf, MD05.2012
Skills
- Commercial construction experience
- Machinery calibration
- Preventive Maintenance
- Equipment calibration
- Equipment maintenance
- Manufacturing processes
- Attention to detail
- Call center operations
- Multi-task management
- Customer relations
Timeline
Technical Support Engineer
Clear One Advantage
02.2024 - 10.2024
Technician
Pro Comm Engineering and Locating Services
05.2021 - Current
Service Agent
Enterprise Rent-A-Vehicle
04.2017 - 02.2020
Certified Work Zone Safety Specialist
Flagger Force
05.2016 - 04.2017
Frozen Food and Dairy Service
Food Lion
04.2015 - 05.2016
High School Diploma -
Thomas Stone High School
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