Brittany Grisamer
Round Rock,TX
Summary
Experienced Office Management and Administration Professional optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Construction Administrator
Blackmon Mooring & BMS Cat
08.2018 - 03.2020
- Tracked all submittals to obtain accurate and prompt responses.
- Managed pre-opening, operator turnover and project closeout.
- Attended pre-construction meetings with contractors, building officials, inspectors and subcontractors.
- Informed architects and clients of job progress while staying up-to-date on schedules and promptly addressing problems.
- Reviewed all drawings prior to bid to check for errors of omission.
- Obtained building and specialty permits from local jurisdictional agencies.
- Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Implemented systems to improve process efficiency and reduce project duration.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Promoted compliant practices and established well coordinated strategies and procures to reduce risks.
- Monitored supply levels and identified cost-effective materials to reduce project expenses.
- Managed hiring for certain roles and actively coordinated talent management and recruitment.
- Scheduled utility service providers according to project timelines.
- Collaborated with construction administration consultants to schedule field observations.
- Oversaw annual budget to handle supply, labor and maintenance needs.
Office Administrator
Life Roofing & Solar
03.2020 - 06.2022
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Delivered clerical support by handling range of routine and special requirements.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Assisted with coordination and hosting of company events.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
- Achieved and maintained top client satisfaction and retention by managing project deliverable accuracy and alignment with specifications.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Sales Operations Assistant
Huanmei Supply, Inc
07.2022 - 12.2022
- Assisted with facility scheduling and customer service.
- Assisted operations manager with planning of routine operations and special projects.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed and maintained file system covering expenses, reports and support documentation.
- Prepared and proofread reports detailing operations activities.
- Gathered, organized and modeled data to assist management in making key decisions.
- Utilized Google Sheets regularly to complete job tasks, developing advanced proficiency.
- Gathered, organized and input information into digital database.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets Google Sheets and Google Forms.
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
Education
Bachelors of Science - Biology
Texas State
Skills
- Submittal Tracking
- Document Phase Planning
- Contract Closeouts
- Errors of Omission Checking
- On-Time Project Delivery
- Bidding Processing Management
- Construction Documentation
- MS Office Proficiency
- Time Schedule Preparation
- Contract Administration
- Residential Construction
- Subcontractor Management
- Identifying Building Costs
- Material and Equipment Procurement
- Expense Reporting
- Database Management
- Managing Budgets
- Interpersonal and Written Communication
- Data Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
One doesn’t discover new lands without consenting to lose sight, for a very long time, of the shore.
André Gide
Timeline
Sales Operations Assistant
Huanmei Supply, Inc
07.2022 - 12.2022
Office Administrator
Life Roofing & Solar
03.2020 - 06.2022
Construction Administrator
Blackmon Mooring & BMS Cat
08.2018 - 03.2020
Bachelors of Science - Biology
Texas State
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