Brittany Grubb
Lexington,NC
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Senior Patient Surgical Coordinator
Atrium Wake Forest Baptist Health
08.2022 - Current
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Processed medical insurance claims and payments.
- Contributed to overall clinic success with proactive identification of areas for process improvement in scheduling systems.
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
- Coordinated surgical team schedules for seamless procedure planning and execution.
Patient Service Representative
Atrium Wake Forest Baptist Health
06.2021 - 08.2022
- Managed patient registration process, confirming data accuracy and completeness.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Providing excellent customer service by promptly answering patient inquiries.
Lead Medication Aide
Clemmons Village
09.2020 - 06.2021
- Reviewed medication orders for accuracy and completeness before administering medication.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided exceptional patient care, addressing concerns and answering questions about medications to ensure optimal treatment outcomes.
- Participated in facility-wide inspections conducted by regulatory agencies, addressing any identified deficiencies and implementing corrective actions as necessary.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Medication Aide
Brookdale
11.2017 - 09.2020
- Reordered medication to maintain adequate supply.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT07.2025
Skills
- Project Planning
- MS Office
- Complex Problem-Solving
- Verbal and written communication
- Schedule oversight
- Brand Management
- Performance Management
Timeline
Senior Patient Surgical Coordinator
Atrium Wake Forest Baptist Health
08.2022 - Current
Patient Service Representative
Atrium Wake Forest Baptist Health
06.2021 - 08.2022
Lead Medication Aide
Clemmons Village
09.2020 - 06.2021
Medication Aide
Brookdale
11.2017 - 09.2020
Bachelor of Science - Business Administration And Management
Western Governors University
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