Years of professional experience
Hi, I’m
BRITTANY GRUBB
Warsaw,KY
Summary
I am a hardworking individual who has experience in many backgrounds. I am knowledgeable in customer care, providing the best service to clients in a fast and effective way making sure they are satisfied and have had any issues resolved. I am dedicated to bettering myself and learning new skills along the way to further my career. Strong leadership skills and I am known to my peers as being dependable and a team player.
Overview
12
Work History
SpectrumFlorence, KY
Telesales
02.2023 - 02.2024
Job overview
- I answered customer questions and provided information on their spectrum services
- I switched between multiple computer programs while talking to customers and scheduling appointments.
- Generated weekly reports summarizing telesales activities including number of outbound calls made, successful conversions, lost deals.
- I sold all products offered by spectrum to fit the customers needs.
- I made outgoing calls to homes in the area that did not have our service, listening to the customer and selling them whichever service best fit their needs
- I handled accounts that were old and new and worked alongside my peers to keep the customer happy.
- Maintained accurate records of all telesales transactions.
- Analyzed customer feedback to identify areas of improvement in telesales process.
Homewatch CaregiversFlorence, KY
At Home Caregiver
11.2022 - 01.2024
Job overview
- I worked with different clients in all different walks of life
- Provided Hospice, palliative, and companion care
- I administered medications, cooked meals, groomed and bathed client, cleaned and laundered the home
- I worked closely with nurses and families to provide the best care possible.
- Assessed patient's condition on a regular basis and reported any changes to supervisor or healthcare professional.
- Assisted with daily living activities, such as bathing, dressing, eating and toileting.
- Monitored vital signs such as temperature, pulse rate, blood pressure, and respiration rate.
Amazon WarehouseFlorence, KY
Warehouse Lead
01.2022 - 12.2022
Job overview
- Reviewed order slips, picked and packed orders, staged merchandise to be shipped out
- I loaded and unloaded trucks while working with my peers to make sure everything was running smoothly.
- Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
Sam's ClubFlorence, KY
Jewelry Sales Associate & Center
07.2017 - 03.2018
Job overview
- Educated customers on proper care and maintenance practices for their jewelry purchases
- I answered customer questions about products and services
- Completed online orders for customers and maintained and visually appealing and clean workspace.
Education
Greensburg Christian Academy
High school or equivalent
03.2013
Skills
- Verbal Communication
- Written Communication
- Data Entry
- Recordkeeping
- Organization
- Multitasking Abilities
- Problem Solving
- Attention to detail
- Microsoft Word
References
References available upon request.
Timeline
Telesales
Spectrum
02.2023 - 02.2024
At Home Caregiver
Homewatch Caregivers
11.2022 - 01.2024
Warehouse Lead
Amazon Warehouse
01.2022 - 12.2022
Jewelry Sales Associate & Center
Sam's Club
07.2017 - 03.2018
Greensburg Christian Academy
High school or equivalent
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