Brittany Gutierrez
Arcadia,CA
Summary
Motivated and passionate about the fitness and health industry, with a background as a former softball athlete. Strong experience in customer service, sales, and clinic operations, paired with a positive, team-oriented mindset. Excited to grow professionally while contributing to a fun, driven, and supportive team.
Overview
5
5
years of professional experience
Work History
Client Coordinator
HealthFit Physical Therapy & Chiropractic
Pasadena, CA
03.2025 - Current
- Delivered high-level customer service in a fast-paced, cash-based clinic with a strong focus on client experience and sales
- Managed front desk operations including scheduling appointments, coordinating calendars, and optimizing daily patient flow
- Coordinated and administered VO2 Max testing, including client preparation, data collection, and explanation of results
- Oversaw hyperbaric chamber sessions, ensuring client safety, proper protocol adherence, and a comfortable experience
- Built strong relationships with clients to enhance satisfaction, trust, and repeat business
- Provided bilingual (English/Spanish) support to effectively communicate with a diverse client base
Assistant Manager
Planet Fitness
El Monte, CA
02.2021 - 2024
- Assisted in daily operations to enhance member experience and facility cleanliness.
- Trained new staff on company policies, customer service standards, and safety protocols.
- Coordinated schedules for team members to ensure optimal coverage during peak hours.
- Monitored gym equipment maintenance and reported issues for timely repairs.
Education
High School Diploma -
Pasadena City College
Pasadena, CASkills
- Customer Service & Client Relations
- Time Management & Multitasking
- Team Collaboration
- VO2 Max Test Coordination
- Front Desk Operations
- Bilingual Communication (English/Spanish)
Languages
Spanish
Full Professional
Timeline
Client Coordinator
HealthFit Physical Therapy & Chiropractic
03.2025 - Current
Assistant Manager
Planet Fitness
02.2021 - 2024
High School Diploma -
Pasadena City College