Brittany Hadden
Highland,MI
Summary
Offering strong communication and interpersonal skills, with passion for customer service and keen interest in learning and development. Brings ability to quickly grasp new concepts and apply problem-solving skills effectively. Ready to use and develop communication and customer service skills in Budtender role.
Overview
18
18
years of professional experience
Work History
Laborer
Davis Outdoor Services & Construction
07.2025 - 09.2025
- Engaged in ongoing training to enhance skills and knowledge of operational procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Funeral Director's Assistant
Lynch & Sons Funeral Directors
10.2023 - 04.2025
- Assisted in preparing deceased individuals for viewings and funerals, ensuring respectful presentation.
- Supported families during memorial services, providing compassionate guidance and resources.
- Managed inventory of funeral supplies, maintaining organization and efficiency in daily operations.
- Coordinated transportation logistics for funeral services, ensuring timely arrivals and departures.
- Developed familiarity with industry regulations and standards, contributing to compliance efforts within the facility.
- Implemented feedback from families to enhance service quality and address concerns promptly.
- Demonstrated adaptability by tailoring each funeral service according to individual preferences or religious customs.
- Safeguarded confidentiality of sensitive information by adhering to strict privacy policies when handling client records.
Foreman
Great Oaks Landscape Associates
04.2020 - 04.2024
- Supervised daily operations to ensure project timelines and quality standards were met.
- Coordinated work schedules and assigned tasks to team members for optimal productivity.
- Trained new employees on safety protocols, equipment usage, and operational procedures.
- Monitored job site activities to maintain compliance with safety regulations and industry standards.
- Collaborated with management to streamline workflows and improve team efficiency.
- Assisted in resolving onsite issues by facilitating communication between team members and management.
Lead Server
Omalleys Irish Pub
01.2008 - 01.2021
- Trained new staff on menu knowledge, customer service protocols, and operational procedures.
- Coordinated dining room operations, optimizing table turnover and enhancing guest experience.
- Implemented improvements in service workflows, increasing overall efficiency and customer satisfaction.
- Resolved guest concerns promptly, maintaining high levels of satisfaction and loyalty.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
GED -
Army Prep School
Fort Jackson, SC04.2009
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Time management
- Punctual and reliable
- Customer service background
- Integrity and honesty
Timeline
Laborer
Davis Outdoor Services & Construction
07.2025 - 09.2025
Funeral Director's Assistant
Lynch & Sons Funeral Directors
10.2023 - 04.2025
Foreman
Great Oaks Landscape Associates
04.2020 - 04.2024
Lead Server
Omalleys Irish Pub
01.2008 - 01.2021
GED -
Army Prep School
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