Brittany Hair
Okeechobee,FL
Summary
I have a proven track record of delivering high productivity and efficiency. Strong communication and problem-solving skills drive successful outcomes, reflecting adaptability in fast-paced environments. Aspires to leverage these competencies to further enhance organizational success.
Overview
5
5
years of professional experience
Work History
Substitute Teacher, K-Eighth Grade
Independence Classical Academy
Ft. Pierce, FL
08.2021 - Current
- Took attendance and maintained attendance records during period as substitute.
- Implemented classroom rules to maintain order and discipline.
- Utilized positive reinforcement to motivate students.
- Encouraged student participation and active learning in the classroom.
Receptionist
Veterans Affairs Medical Center
Okeechobee, FL
10.2019 - 08.2021
- Scheduled and confirmed appointments.
- Checked patients in and out for appointments and collected co-payments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Answered phones promptly and directed calls appropriately.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Okeechobee High School
Okeechobee, FL06-2009
Skills
- First aid and CPR
- Medical office administration
- Account management
- Electronic medical records
- Records management
- Front desk operations
- Microsoft office
- Documentation
- Typing and filing
- Appointment scheduling
- Scheduling
- Time management
- Multi-line phone system operation
- Business operations
Timeline
Substitute Teacher, K-Eighth Grade
Independence Classical Academy
08.2021 - Current
Receptionist
Veterans Affairs Medical Center
10.2019 - 08.2021
High School Diploma -
Okeechobee High School
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