Professional with a strong background in case management, prepared to make a significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with a commitment to achieving positive outcomes.
Overview
13
13
years of professional experience
Work History
Rehab Therapy Tech IV - Voc. Services Case Manager
Abilene State Supported Living Center
02.2023 - Current
Coordinated job placement services to enhance employment opportunities for clients.
Developed individualized vocational rehabilitation plans tailored to client needs.
Conducted assessments to evaluate client skills, interests, and barriers to employment.
Collaborated with community organizations to secure resources and support for clients.
Monitored client progress and adjusted rehabilitation plans as needed for effectiveness.
Provided ongoing case management support, ensuring compliance with program requirements.
Advocated on behalf of clients to secure appropriate accommodations from employers.
Collaborated with multidisciplinary teams to optimize resource allocation and improve outcomes.
ON Stocking TA
Walmart
03.2022 - 02.2023
Organized and stocked merchandise efficiently to ensure optimal inventory levels.
Assisted in maintaining cleanliness and safety standards throughout stock areas.
Coordinated with management to address inventory discrepancies promptly.
Monitored product expiration dates to reduce waste and ensure freshness.
Removed all boxes and related trash from the sales floor and processed through compactors.
Residential Campus Coordinator- Shift Coordinator
Abilene State Supported Living Center
10.2016 - 07.2019
Answered phone calls and directed them to the proper extension
Scheduled overtime for employees for the entire campus.
Entered time and hours for employees.
Performed checks or monitored the homes to ensure the safety of the individuals who resided on campus.
Provided homes with additional staff when the homes were understaffed.
Ensures adequate facility coverage and staff/individual ratios.
Facilitated communication between departments to address operational challenges effectively.
Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
Direct Support Professional II- Lead
Abilene State Supported Living Center
10.2012 - 10.2016
Ensured the safety of the individuals
Assisted the individuals with meals
Assisted the individuals with bathing and dressing
Assisted the individuals with medical appointments
Engaged the individuals in activities to keep them entertained
Delegated the staff on the job duties for the day
Attended meetings to advocate for the individuals personal needs and preferences
Education
High school or equivalent -
Rule ISD
Rule, TX
05.2010
Skills
Microsoft Office
Word Documents
Schedule Management
Customer Service
Case Management
Time Management
Detailed Case Documentation
Organization and Multitasking
Documentation and Reporting
Email and Telephone Etiquette
Timeline
Rehab Therapy Tech IV - Voc. Services Case Manager