Brittany Hall, CSM
Greeneville,TN
Summary
Dynamic Certified Scrum Master and Property Manager with a proven track record of driving team efficiency and productivity at BNI Global as well as RangeWater Real Estate. Adept in JIRA and agile methodologies. Excel in fostering collaboration and innovation across cross-functional teams. Achieved 100% customer satisfaction through effective project delivery and continuous process improvement, showcasing exceptional project management and interpersonal skills. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
7
7
years of professional experience
Work History
Managing Director /Agile Project Manager
BNI Global
01.2024 - Current
- Worked with cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations.
- Agile Tools: JIRA, Burndown chart.
- Continuous Integration: Increased quality by helping team implement/run daily program analysis.
- Managed daily scrum to implement focus and encouraged scrum teams to make their changes with confidence.
- Daily Standup Meetings: Encouraged collaboration in very brief meetings to rapidly take pulse of project, address challenges, and coordinate team activities.
- Continuous collaboration and process improvement implementation.
- Act as agile coach for team, directors, stakeholders and executives.
- Responsible for sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
- Do what it takes to continuously improve team's velocity, efficiency and productivity.
- Facilitated meeting with Directors (Product Owners), business and cross functional teams.
- Assist Directors (Product Owners) in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
- Define goals and measure team's agile maturity.
- Create environment and guide team(s) and to self-organize.
- Providing all support to scrum teams using servant leadership.
- Managed risk effectively by instituting comprehensive mitigation strategies across region's operations.
Community Director/Scrum Master
RangeWater Real Estate
07.2021 - 01.2024
- Facilitated meeting with product owners, business and cross functional teams.
- Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
- Create an environment and guide team(s) and to self organize.
- Successfully migrated more than 3 projects from Waterfall to Scrum within 8 months using agile methodologies.
- Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
- Do what it takes to continuously improve team's velocity, efficiency and productivity.
- Conducted regular property inspections, maintaining a high standard of cleanliness and safety throughout the community.
- Acted as liaison between residents, management teams, vendors, contractors – ensuring clear communication at all times.
- Managed budgets for community programs, ensuring optimal allocation of resources for maximum impact.
- Worked with the cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations Tools: MS Project, MS PowerPoint, MS Excel, MS Word, Sharepoint.
Assistant Community Director/Agile Coach
RangeWater Real Estate
09.2017 - 06.2020
- Developed strong relationships with residents, leading to high renewal rates and positive community atmosphere through Agile frameworks.
- Improved communication between management and residents by implementing new channels such as social media updates and monthly newsletters during daily sprint meeting.
- Assisted in preparation of annual budgets, ensuring financial goals were met while maintaining excellent property standards.
- Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
- Maintained high occupancy rate through effective marketing strategies and thorough follow-up with prospective tenants.
- Increased resident satisfaction by addressing and resolving concerns promptly and professionally.
Education
High School Diploma -
Greeneville High School
Greeneville, TN2012
Skills
- Certified Scrum Master
- Project Management Tools
- BI & Analytics Tools( QlikView, Google Analytics etc)
- Web Technologies( HTML, ASP, JAVA etc)
- Project Management Databases
- Stakeholder Engagement
- Strategic Planning
- Microsoft Office Suite
- Oral/Written Communication
- Cross-functional Collaboration
- Performance Metrics
- Workflow Optimization
Affiliations
- Certified Scrum Master
- Scrum Alliance
- Coursera
- Atlanta Apartment Association
- IREM Georgia
- National Apartment Association
Technical Skills and Qualifications
- Project Management & others: MS Project Plan, JIRA, MS Office, MS PowerPoint, MS Excel, MS Word, Sharepoint, Workday, ADP Workforce, Murel.co
- Web Technologies SharePoint, HTML, Java Script
- BI & Analytics Tool QlikView, Google Analytics
Timeline
Managing Director /Agile Project Manager
BNI Global
01.2024 - Current
Community Director/Scrum Master
RangeWater Real Estate
07.2021 - 01.2024
Assistant Community Director/Agile Coach
RangeWater Real Estate
09.2017 - 06.2020
High School Diploma -
Greeneville High School
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