Brittany Hammons / Bracken

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Helping assist residents with transferring the correct way. (two-person, gait belt, Hoyer, or just assist)
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Assisted nurse's with wound care, and blood draws.
• Answered call lights and supported patient comfort and safety by adjusting bed rails, and equipment; while reporting changes in patient care.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Built rapport with patients and families, providing emotional support during difficult times.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
• Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
• Advocated for patient rights and needs, ensuring respectful and ethical care.
• Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
• Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
• Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Transported patients between rooms and appointments or testing locations.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Supported needs of [Number]+ residents under long-term care.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Helped clean store to maintain cleanliness, with doing side jobs, and stocking shelves.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Had worked all shift's knowing how to do the beginning day shift, mid shift, end of day paperwork.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Had to work open day shift by myself. and doing paperwork, submitting on time; while still maintaining the register, and cashing people out with a friendly atmosphere.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Helped schedule staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Oversaw daily operations to maintain store cleanliness and organization.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

• Had helped schedule staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Conducted performance evaluations and provided constructive feedback to employees.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Had helped the store maintain cleanliness while doing side jobs, and stocking shelves.
• Helped dispute any incidents the had escalated with customers or employees.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Oversaw daily operations to maintain store cleanliness and organization.
• Had kept a clean food food case, while keeping it stocked and maintained appropriately.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Engaged with customers to gather feedback, using insights to improve service satisfaction, and product offerings.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Provided mobility assistance such as walking and regular exercising.
• Assisted disabled clients to support independence and well-being.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
• Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
• Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
• Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
• Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
• Monitored changes in clients' conditions to report concerns to supervisor.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Communicated regularly with clients' families to provide updates on health and wellbeing.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
• Utilized universal precautions and infection control principles in all aspects of care.
• Documented vital statistics and coordinated with health care providers.
• Improved patients' comfort with massage and application of topical treatments.
• Constructed cognitively stimulating activities.

• Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
• Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
• Built strong relationships with clients to deliver emotional support and companionship.
• Had changed the linen in residents rooms regularly to help maintain a healthy, and clean atmosphere for sleeping, or relaxing.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Assisted keeping track of physical, and mental activities to keep the residents in an upbeat, and positive mood,
• Helped in the beauty shop, the ladies got more confidence

knowing they are being pampered.

• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Provided one-on-one support for patients with limited mobility or cognitive function, ensuring their inclusion in daily activities.
• Assisted in organizing some special events and outings for residents, promoting mental engagement and physical activity.
• Promoted physical fitness among residents through guided exercise classes tailored to various ability levels, improving overall health and mobility.
• Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
• Assisted with physical therapy exercises to help residents regain strength and mobility.
• Assisted in preparing recreational materials and supplies for each activity.
• Provided clear instruction to activity and program participants to deliver fun and maintain safety.
• Developed and monitored safety policies and procedures to facilitate safety of participants.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to residents.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted in the dining room serving meals; and helping assist residents in feeding.

• Followed nutritional plans to prepare optimal meals.
• Developed individual care plans for clients based on specific needs.
• Provided direct personal care and administrative services to clients.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Provided mobility assistance such as walking and regular exercising.
• Assisted disabled clients to support independence and well-being.
• Improved patient well-being by providing compassionate and attentive personal care.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
• Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
• Utilized universal precautions and infection control principles in all aspects of care.
• Improved patients' comfort with massage and application of topical treatments.
• Constructed cognitively stimulating activities.

• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Increased sales through effective merchandising strategies and targeted promotions.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Implemented staff training programs to elevate service standards and knowledge.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Defined clear targets and objectives and communicated to other team members.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cultivated positive report with fellow employees to boost company morale and promote employee retention.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Opened and closed the store, knowing all shifts run ensuring success; if a problem ever arrived.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Oversaw daily operations to maintain store cleanliness and organization.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Helped maintain a clean restaurant ensuring all side jobs were delegated in a fair way; while still maintaining all orders were done in a timely manner.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Did Drive-thru by myself; (taking orders, cashing out, expedited orders and handed out).
• Cooked and prepped food for later on, or the next day; put away truck using First In First Out.
• Assisted in the food line making sandwiches in a fast paced but efficient way.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Answered questions about store policies and addressed customer concerns.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Knew many roles, Opening-Mid-Closing shift while also know all spots; front cashier, fast paced in the kitchen, expediting, and full drive through.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Handled cash with high accuracy and took care to check bills for fraud.
• Responded promptly to requests for assistance, spills and customer inquiries.