Brittany Hancock
Nashville,TN
Summary
Dedicated professional with extensive experience as a nanny for Darcy Phillips, skilled in child development and fostering positive environments. Proven ability to enhance child socialization and nutrition through engaging activities and nutritious meal preparation. Strong communicator, adept at building trust with families and collaborating on developmental milestones.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Nanny
Darcy Phillips
04.2022 - Current
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Built positive and nurturing environments to support child social and emotional growth.
- Fostered strong relationships with families, prioritizing open communication and trustbuilding.
- Collaborated with parents on developmental milestones, sharing observations and discussing strategies for continued progress.
Professional Nanny
Becky Helminen
01.2020 - 04.2022
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
Sales Supervisor
Best Buy
01.2017 - 01.2020
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Customer Service Lead
Best Buy
10.2013 - 01.2017
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Education
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ10-2025
Associate of Science - Health Administration
Santa Fe College
Gainesville, FL05-2016
Skills
- Strong communication skills
- Potty training assistance
- Infant care experience
- Child development expertise
- Positive discipline methods
- Early childhood education
Certification
CPR and First Aid Certified
Timeline
Professional Nanny
Darcy Phillips
04.2022 - Current
Professional Nanny
Becky Helminen
01.2020 - 04.2022
Sales Supervisor
Best Buy
01.2017 - 01.2020
Customer Service Lead
Best Buy
10.2013 - 01.2017
Bachelor of Science - Health Administration
University of Phoenix
Associate of Science - Health Administration
Santa Fe College
Similar Profiles
Xavier HamelXavier Hamel
Massothérapeute at Darcy Bain physiotherapyMassothérapeute at Darcy Bain physiotherapy
Julie CorrentiJulie Correnti
Maid in Battle Creek at Darcy McbeanMaid in Battle Creek at Darcy Mcbean
Sidonie RichardsSidonie Richards
Environmental Health and Safety Specialist at Darcy Hall Of Life CareEnvironmental Health and Safety Specialist at Darcy Hall Of Life Care
Dilan HoskinsDilan Hoskins
Intern at East Iris StudiosIntern at East Iris Studios
Abigail SeanezAbigail Seanez
Opening Director of Sales at Caption by Hyatt Downtown Nashville-The GulchOpening Director of Sales at Caption by Hyatt Downtown Nashville-The Gulch