Brittany Hardin
Mount Juliet,TN
Summary
To utilize my knowledge and skills in a stable environment, that provides opportunity for growth and allows me to be an integral part of a winning team.
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Jan 2022 – Current Senior Care Coordinator/Operations Manager
Nurturing Care Services
Nashville, TN
01.2022 - Current
- Manage daily office operations while coordinating schedules
- Maintain accurate records,documentation,billing an client files
- Recruit,hire,onboard,train and supervise caregivers.
- Coordinate caregiver schedules and client care to ensure adequate staffing and that the clients needs are met.
- Conduct client intake assessments and develop care schedules
- Ensured timely billing for services,payroll support,and insurance- related administrative tasks
- Resolve schedule conflicts,call-offs, and urgent staffing needs.
- Serve as a primary point of contact for caregivers,clients and familes
- Improve operational efficiency while maintaining high-quality client care
- Maintain compliance with company policies and state regulations
Lead Preschool Teacher
La Petite Academy
05.2019 - 12.2021
- Supervise and ensure well-being and safety of children in a structured classroom
- create a loving and fun environment
- Plan and implement age appropriate lesson plan and daily curriculum
- Monitored developmental milestones and documented student progress
- Communicated regularly with parents regarding children's development and daily activities
- Positive classroom behavior and reinforcement
- Created a clean,safe and engaging learning environment
- Maintained licensing standddards an health and safety regulations
- Completed daily attendance reports
- Worked well with school leadership and teachers to support every student's success.
Caterer & Personal Assistant
Crystal Elegance Catering
01.2014 - 06.2016
- Catered weddings, parties, and other social engagements
- Maintained client database and customer log to ensure accurate records and enhance client engagement
- Developed menus and processed invoices to streamline catering operations
Lead Sales Associate/Closing Manager
Dollar General Corporation
05.2012 - 05.2014
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty
- Led sales associates to complete tasks efficiently, ensuring smooth operational flow
- Assisted with various office tasks to support operations including closing duties, stocking, inventory, vendor check-in, bank deposits, register count down and drawer inventory, supervising closing shifts, and closing store
Cashier
Mapco
07.2010 - 07.2012
- Greeted customers and provided excellent customer service
- Managed day-to-day phone calls to ensure effective communication and customer inquiries were addressed promptly
- Entered daily deposits into C-IT software system for corporate balancing
- Entered data onto lottery spreadsheet to support accurate tracking and reporting of sales
- Handled day to day phone calls appropriately
- Entered vendor invoices into program to match orders of purchases received to feed to Corporate Office
- Assisted Manager as back-up for all office duties
- Built and nurtured professional relationships with co-workers, store managers, and district managers to foster a collaborative work environment
Cashier & Stock
Essex Retail Outlet
12.2009 - 05.2010
- Greeted customers and provided excellent customer service
- Managed day-to-day phone calls to support customer inquiries and enhance service experience
- Balanced registers daily and coordinated retail resets to maintain store organization
- (
- Closed after May flood)
Education
High School Diploma -
Nashville Academy
Nashville, TN05-2007
undefined
Wilson Central High School
12-2006
Skills
- Care coordination
- Care planning
- Healthcare regulations
- Time management
- Team building
- Excellent customer service skills
- High level of integrity
- followed Compliance & state regulations
Certification
- Tecta Center Based orientation certificate at Tennessee State University, March 7,2020
Timeline
Jan 2022 – Current Senior Care Coordinator/Operations Manager
Nurturing Care Services
01.2022 - Current
Lead Preschool Teacher
La Petite Academy
05.2019 - 12.2021
Caterer & Personal Assistant
Crystal Elegance Catering
01.2014 - 06.2016
Lead Sales Associate/Closing Manager
Dollar General Corporation
05.2012 - 05.2014
Cashier
Mapco
07.2010 - 07.2012
Cashier & Stock
Essex Retail Outlet
12.2009 - 05.2010
undefined
Wilson Central High School
High School Diploma -
Nashville Academy