BRITTANY HARRELL
Summary
Forward thinking administrative specialist with 9 years of experience with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator II
Johns Hopkins Hospital
04.2024 - Current
- Provide confidential administrative support to the Director, Managers, and staff of Physical Medicine & Rehabilitation-Inpatient Therapy Services, assisting with project activities, records administration, and maintaining a high level of customer service excellence and detail orientation.
- Partner with management team to coordinate on-boarding and off-boarding processes including setting up orientations and initial trainings for new employees, fellows/residents, and students.
- Serve as a liaison for staff and students, maintaining the departmental employee database
- Coordinate office services such as, purchasing, records control, projects, and budget accounting operation for internal programs and external community events.
- Maintain files for administrative staff and organize records in compliance with department and hospital standards.
- Maintain office supplies and distributed mail
Senior Administrative Assistant
T. Rowe Price
08.2021 - 04.2024
- Managed daily calendars for 5 executive-level directors demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes
- Contributed to successful event planning initiatives by coordinating logistics, managing invitations, and overseeing on-site arrangements
- Processed travel expenses and reimbursements for executive team and senior management group
- Prepared documents, reports and presentations for executives using advanced software proficiencies
- Aided with preparation of project-related reports and presentations for sales meetings with prospect comp
- Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed
Administrative Assistant II
Capital One
11.2019 - 12.2020
- Managed daily calendars for 2 department managers, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes
- Arranged and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences
- Coordinated travel arrangements and create expense reports in a timely manner using Capital One systems
- Drove key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events)
- Prepare professional business communication documents including memos, letters, and emails
- Participated in general administrative duties (copying and faxing), distributing mail, ad-hoc projects, committees and/or group events
Staff Assistant, Branch Operations
Navy Federal Credit Union
02.2016 - 04.2019
- Collected, prepared and maintained data for analysis, reports and reference
- Coordinated and prepared agendas for meetings, events and presentations
- Partnered with leadership to coordinate, execute and maintain programs and initiatives
- Identified areas of improvement; determined solutions; implemented enhancements/changes to improve operations, standards and results
- Contributed to a culture of collaboration by actively working across business lines, communicating knowledge & business processes to other business units
- Researched and evaluated operational issues, inquiries, &/or complaints
- Coordinated key team events/activities
Member Service Representative
Navy Federal Credit Union
02.2015 - 02.2016
- Provided exceptional member service by being a credible, charming, trustworthy presence to various members, building close relationships while advising and resolving complex financial issues using solutions that took note of all stakeholders and broader business implications
- Analyze, research and resolve problems and discrepancies related to member accounts/loans
- Process cash teller transactions such as domestic/international wire transfers, deposits & payments, and ACH origination requests
Education
Bachelor of Science - Human Resources Management
Walden University
02.2026
Skills
- Microsoft O365
- Google Suite
- Salesforce
- Sharepoint
- SAP
- Concur
Timeline
Administrative Coordinator II
Johns Hopkins Hospital
04.2024 - Current
Senior Administrative Assistant
T. Rowe Price
08.2021 - 04.2024
Administrative Assistant II
Capital One
11.2019 - 12.2020
Staff Assistant, Branch Operations
Navy Federal Credit Union
02.2016 - 04.2019
Member Service Representative
Navy Federal Credit Union
02.2015 - 02.2016
Bachelor of Science - Human Resources Management
Walden University
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