Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
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Brittany Harris

Macon,GA

Summary

Collaborative Senior Administrative Coordinator with a 12 year background in the Healthcare administrative field. Experienced in providing superb administrative support to peers and senior management. Adaptable and versatile to manage office staff and administrative functions.

Overview

16
16
years of professional experience

Work History

Senior Administrative Coordinator- Transitional Year Residency Program

Piedmont Macon
08.2023 - Current
  • Develops, monitors and reports on training program budget
  • Work with business manager and/or Administrative Director to ensure accuracy of monthly budget statements and develops yearly residency budget
  • Responsible for recurring purchase orders for residency program, processing all check requests, and paying bills associated with program's activities under supervision of GME Coordinator
  • Provides both administrative supervision and support to residents/interns/fellows
  • Acts as liaison between residents and hospital administration when necessary
  • Established relationships and acts as liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, annual program Affiliation Agreements, and external rotations
  • Coordinates resident recruitment and selection process including scheduling onsite and virtual interviews
  • Provides support and meets regularly with Program Director concerning office management issues and activities and the status of projects, identifies and evaluates methods for improving workflow and cost effectiveness and makes recommendations to Program Director for improvement
  • May assist in program-level policy development
  • Coordination and preparation of monthly meeting agenda and minutes for Program Evaluation Committee (PEC) meetings under supervision of Program Director/Associate Program Director
  • Assists program director in planning, developing, and implementing residency/fellowship program quality improvement activities
  • Manages undergraduate medical student rotations in department
  • Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance
  • Assists in preparation for ACGME Site Visits and internal reviews
  • Informs residents and trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office
  • Manages evaluative processes of trainees, program, faculty, and rotations.

Residency Coordinator- Critical Care Medicine & Neurocritical Care Fellowships

AdventHealth Orlando
03.2020 - 07.2022
  • Resident Scheduling- Provide one on one counseling to residents regarding scheduling, vacation, FMLA, work-life balance, and other related topics
  • Provides both administrative supervision and support to residents
  • Establishes relationships and acts as liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, annual program Affiliation Agreements, and external rotations
  • Support for special projects and educational activities: assist with special projects, as requested
  • Coordination of special events such as meetings, dinners, interview sessions, orientations or graduation activities, and surgical statistics regarding admissions, discharges, deaths and complications, database entry and processing of educational program data
  • Coordinate educational events such as resident orientation and graduation activities, teaching conferences, group interview sessions, Clinical Competency and Program Evaluation Committee meetings
  • Create, Monitor and track documentation of all resident educational activity including didactics, curriculum, resident evaluation, semi-annual program director meetings, case logging, duty hour monitoring, etc., to assure compliance according to ACGME regulations
  • Planned, formulated and assessed goals, policies, and activities designed to implement educational objectives and performance standards.
  • Assessed student performance and utilized feedback to increase educational program success.

Associate Residency Coordinator

AdventHealth Greater Orlando
01.2019 - 03.2020
  • Create program boot-camp for new residents to learn new rules of fellowship; Facilitate Physician onboarding
  • Provides administrative support to Program Director, Faculty, and Residency Coordinator
  • Assists with preparation of resident evaluations (quarterly, semi-annually, annually, and summative) and case/patient logs for program director and/or advisor meetings with residents as required by accrediting body and GME policies and procedures
  • Prepares expense reports and PAV's (Payment Authorization Voucher) for department
  • Tracks faculty and resident expenditures for continuing medical education allowances
  • Organizes departmental meetings
  • Coordinates logistics, prepares agendas, creates handouts and sign in sheets
  • Arranges catering, guest speakers, and sets up audio visual, as appropriate
  • Transcribes meeting minutes as directed by program director
  • Schedules and arranges travel, accommodations and assist with presentation preparation for guest speakers
  • Maintains up-to-date knowledge of accreditation and institutional requirements.
  • Tracked educational program progress to identify strengths and opportunities.
  • Liaised between faculty, staff and administrators to coordinate educational program delivery.

Radiology Facilitator

Radiology Specialist of Florida
03.2015 - 02.2020
  • Schedule and coordinate all medical staff, executive and tumor board meetings
  • Enhanced leadership abilities and expertise by delivering forward-thinking training
  • Prepare case list and provide Radiologist with assistance adding necessary imaging to their work lists
  • Investigated and resolved account and service concerns for multiple parties.
  • Maintain a running database for all radiologists
  • To coordinate and manage exams once they reach IMPAX, ensuring a timely reading and report delivery to ordering and referring physicians
  • Utilizes administrative skills to assist the Radiologists as well as referring physicians and clinical staff
  • Provides professional customer service in person as well as over the phone
  • Participates in process improvement initiatives
  • Prepare and coordinate radiologist schedules for meetings
  • Manage company email inbox ensuring timely correspondences
  • Troubleshoot and assist end user issues for both ancillary staff and radiologist and forward unsolved issues to the appropriate department.

Patient Intake Coordinator/ Project Manager

Florida Hospital Orlando Fl
11.2012 - 03.2015
  • Greet outpatients
  • Schedule outpatients for Neuro Intervention procedures
  • Verify Orders and histories for patient charts
  • Facilitate POA contact and verify living will/DNR status
  • Verify insurance for outpatient procedures prior to appointments scheduled
  • Provide excellent customer service
  • Work with Charge Nurse to coordinate the flow of inpatients as well as Outpatients in a timely manner to procedures and recovery
  • Liaison between nurses and physicians
  • Admit outpatients to hospital
  • Handle all clerical work for department
  • Work independently to build charts and gather appropriate patient information for successful procedures
  • Experienced in Sunport and Cerner programs
  • Inventory Project management
  • Order supplies, communicate with vendors and warehouse to facilitate product management.

Office Manager

Angel's Network
05.2008 - 07.2009
  • Managed office processes including opening and closing of business daily
  • Managed 30 (+/-) employee team, and created schedules for employees and clients
  • Screened and interviewed potential employees
  • Supervised and assisted large team (30+)
  • Answered 24 hour business phone line
  • Updated reports, managed accounts, and generated reports for company database.
  • Created and managed all office files and electronic forms.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Coordinated special projects and managed schedules.

Education

Healthcare Management in HealthCare -

Seminole State
Sanford, FL
01.2015

Bachelor's degree in Business Administration -

University of Maryland Eastern Shore
Princess Anne, MD
05.2011

Skills

  • Healthcare Office Management
  • Budgeting (4 years)
  • Leadership (4 years)
  • Recruiting and Interviewing
  • Medical Terminology and EMR Experience
  • Tech-Savvy
  • Project management (4 years)

Additional Information

Strong Leader skills, Previous Management skills, Self motivated, Dependable and Hard working. Completion of iSynergy eProcurement, iSynergy Time Management for Timekeepers and iSynergy Payment Requests. Completed Leadership Journey- Emerging Leaders course.

Personal Information

Willing To Relocate: Anywhere

Timeline

Senior Administrative Coordinator- Transitional Year Residency Program

Piedmont Macon
08.2023 - Current

Residency Coordinator- Critical Care Medicine & Neurocritical Care Fellowships

AdventHealth Orlando
03.2020 - 07.2022

Associate Residency Coordinator

AdventHealth Greater Orlando
01.2019 - 03.2020

Radiology Facilitator

Radiology Specialist of Florida
03.2015 - 02.2020

Patient Intake Coordinator/ Project Manager

Florida Hospital Orlando Fl
11.2012 - 03.2015

Office Manager

Angel's Network
05.2008 - 07.2009

Healthcare Management in HealthCare -

Seminole State

Bachelor's degree in Business Administration -

University of Maryland Eastern Shore

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Brittany Harris