Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Food and Beverage Manager
Lorien Hotel & Spa
Alexandria , VA
01.2024 - Current
Developed and implemented training programs for new employees.
Ensured compliance with all health, safety and sanitation regulations.
Resolved customer complaints in an efficient and professional manner.
Collaborated with chefs regarding menu items and recipes in order to create unique dining experiences for guests.
Coordinated staff schedules and assigned tasks to ensure efficient workflow.
Head Bartender
Thompson Hotels
Washington DC , D.C
06.2022 - 12.2023
Developed new cocktail recipes for the menu.
Trained new bartenders on proper techniques for mixing drinks and pouring beers.
Maintained a clean work area with appropriate safety standards according to health regulations.
Provided excellent customer service by attending to guests' needs promptly and courteously.
Handled food orders from customers seated at the bar.
Bartender
McLoone's Pier House
Fort Washington, MD
03.2017 - 03.2020
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Assisted in setting up the bar for service shift.
Performed opening and closing duties including restocking supplies.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Bartender
Ruth Chris Steakhouse
Arlington , VA
01.2016 - 02.2017
Greeted customers and provided excellent customer service.
Attended regular training sessions to stay updated on new products or trends.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
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