Brittany Harris

• Streamlined operational processes to enhance efficiency and reduce turnaround times.
• Developed training materials to onboard new team members effectively and consistently.
• Coordinated cross-functional teams to implement process improvements and drive project success.
• Analyzed operational data to identify trends and recommend actionable insights for management.
• Facilitated regular team meetings to align project goals and address challenges proactively.
• Led initiatives that improved compliance with industry standards and internal policies.
• Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
• Utilized advanced analytical skills in order to resolve complex operational issues effectively.
• Analyzed operational data to identify trends and support strategic decision-making initiatives.
• Developed comprehensive reports to enhance performance monitoring and inform management strategies.
• Optimized budgeting processes to improve resource allocation accuracy.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Coordinated with stakeholders to ensure compliance with regulatory requirements and standards.

· Reviewing projects and budgets

· Manage schedules and status reports

· Implementing mitigation strategies

· Commination person between team members and stakeholders

· Data analyst to identify trends and patterns that inform program decision-making

· Developed and maintain dashboards performance metrics and reports

· Keeper of the policies / recommended changes of policies

• Assist in overseeing the maintenance of all organization records, to include assisting the Records Manager with the disposition (disposal or transfer) of inactive records, when required, and the overall effort to properly maintain records within C5ISR Center.
• Lead the weekly activity reports (Quad Charts) process with proper documentation and tracking and submits report and other required documentation on time.
• Assist the content manager with content management to include updating the welcome screens and announcements, reviewing enterprise portal document submissions for approval, and downloading documents from various technical resources for C5ISR Center users.
• Assist with the successful implementation and management of programs related to privacy; records management; forms management; knowledge management; and information management, including the researching of solutions, such as applicable program software in support of those programs.
• Downloading, reviewing, editing, comparing, and uploading files to/from various systems including, but not limited to, DCPDS, GFEBS, ATAAPS, Empower, LMP, Salesforce, etc.
• Supporting the Software Engineering team in completing tasks, including working closely with team members to identify needs for support
• Serves as the Executive Administrative Assistant and provides support to, at the O-6 level; Works in partnership with Program Manager and Deputy Program Manager; Works in partnership with functional business partners, and other senior executive assistants to provide seamless support to the organization.
• Tracks and maintains visibility on taskers and open actions based on inputs and guidance from senior staff in the office; Independently and proactively transmits information, obtain, and assemble data; Prepares and reviews presentations, attends meetings, compile note summaries; Communicates inside and outside of the directorate, and deconflicts calendar and event scheduling.
• Onboard and offboarding for staff
• Creates Travel within DTS
• Tracks ATAAPs
• Tracks Taskers, Sends Taskers to the Staff, Updates the trackers in the system
• Mirars completion for the staff

• Serves as the Executive Administrative Assistant and provides support to PEO C3T, Project Manager Interoperability, Integration, and Services (PM I2S), at the O-6 level; Works in partnership with Program Manager and Deputy Program Manager; Works in partnership with functional business partners, and other senior executive assistants to provide seamless support to the organization.
• Proactively manages executive calendars with attention to accuracy, detail, and allocation of time to promote productivity; Recognizes the need to resolve conflicts, orchestrate change, and reprioritize as appropriate; Compares against long-range calendar to ensure mission needs are met; Authors, reviews, and edits drafts of notes, internal memorandums, and official correspondence.
• Tracks and maintains visibility on taskers and open actions based on inputs and guidance from senior staff in the office; Independently and proactively transmits information, obtain, and assemble data; Prepares and reviews presentations, attends meetings, compile note summaries; Communicates inside and outside of the directorate, and deconflicts calendar and event scheduling.
• Creates and tracks all OTA’s and GEARS actions; Tracks all in and out processing and SAAR’s forms; Manages and prepares front office meetings and presents slides during these meetings; Manages and orders office supplies for the entire organization.
• Creates and edits memorandums in accordance with Army Regulation 25-50; Integrates support activities to ensure leadership is prepared for meetings and engagements on a routine basis and in a timely manner; Processes incoming requests and communications requirements to appropriately delegate, address, and record internal and external correspondence.
• Organizes and manages onsite/offsite meetings and team-based programmatic events; Maintains electronic copies and paper copies as directed by the Government of all office documents such as letters, memorandums, reports, and briefings.
• Processes incoming correspondence, including email and facsimile, to route communication to the appropriate individual in the office for response and action; Answers and maintains telephonic communications, to include taking messages and referring calls to the appropriate individual or office within the organization; Interfaces with the public and guests visiting the organization; Greets and escorts high-level officials.
• Ensures front office is presentable for senior defense officials; Remedies facility concerns and maintains adequate stockage of office supplies.
• Supports annual operational planning process, business planning, and performance review cycles; Tracks and manages completion of key deliverables; Follows up on outstanding items, understands organizational priorities, and identifies process improvements to create efficiency.

• Worked in partnership with company and client leaders, the Deputy Director, functional business partners, and other senior executive assistants to provide seamless support to the organization.
• Coordinated executive calendars with attention to accuracy, detail, and allocation of time to promote productivity; Recognized the need to resolve conflicts, orchestrate change, and reprioritize as appropriate; Compared against long-range calendar to ensure mission needs are met.
• Authored, reviewed, and edited drafts of notes, internal memorandum, and official correspondence; Tracked and maintained visibility on taskers/open actions based on input and guidance from senior staff.
• Independently and proactively transmitted information, obtained, and assembled data; Prepared and reviewed presentations, attended meetings, compiled note summaries, communicated inside and outside of the directorate, and deconflicted calendar and event scheduling.
• Integrated support activities to ensure leadership was prepared for meetings and engagements on a routine basis and in a timely manner; Processed incoming requests and communications requirements to appropriately delegate, address, and record internal and external correspondence.
• Organized and managed onsite/offsite meetings and team-based programmatic events; Maintained electronic copies and paper copies as directed by the Government for office documents such as letters, memorandums, reports, and briefings.
• Assisted government personnel with official travel and logistical arrangements to accomplish mission requirements using the Defense Travel System (DTS) in compliance with the Joint Travel Regulations (JTR).
• Processed incoming correspondence, including email and facsimile, to route communication to the appropriate individual in the office for response and action; Answered and maintained telephonic communications, to include taking messages and referring calls to the appropriate individual or office within the organization; Interfaced with the public and guests visiting the organization; Greeted and escorted high-level officials.
• Ensured front office was presentable for senior defense officials; Remedied facility concerns and maintained adequate stockage of office supplies.
• Supported annual operational planning process, business planning, and performance review cycles; Tracked and managed completion of key deliverables; Followed up on outstanding items, understood organizational priorities, and identified process improvements to create efficiency.

• Assisted all new patients with setting up their patient profile and scheduling their first appointment.
• Ordered office and medical supplies for the facility; Multi-tasked managing multiple projects and created presentations for upcoming meetings.

• Worked the front desk; Operating multi-line phone; Checking patients in for scheduled appointments and checking them out once their appointment was complete; Collected payments such as co-pays upon checking out.
• Assisted with special projects as assigned by senior leadership.

• Managed all Customer Coordinators and Patient Account Representatives for durable medical equipment in a high call volume work environment.
• Processed prescriptions; Placed resupply orders for patients; Scheduled deliveries; Coordinated with patients monthly to discuss supply reorder; Verified insurance and eligibility to reorder.
• Trained all new employees on software, processes and procedures.

• Processed prescriptions; High call volume work environment; Placed resupply orders for patients; Scheduled deliveries; Coordinated with patients monthly to discuss supply reorder; Verified insurance and eligibility to reorder.
• Trained all new employees on software, processes and procedures.

• Processed prescriptions; High call volume work environment; Placed resupply orders for patients; Scheduled deliveries; Coordinated with patients monthly to discuss supply reorder; Verified insurance and eligibility to reorder.
• Trained all new employees on software, processes and procedures.