Brittany Harris
Milwaukee,WI
Summary
Well-organized Electrocardiograph Technician offering 9 years of healthcare experience. Smoothly evaluate patients using diverse tests and routine procedures. Good prioritization, documentation and records management abilities.
Overview
22
22
years of professional experience
Work History
Electrocardiograph Technician
Advocate Aurora St Luke's Medical Center
Milwaukee, WI
08.2023 - Current
- Assessed patient health needs by reviewing and tracking ekg reading to address telemetry readings and quickly
- Administered continuous and 12-led electrocardiogram monitoring
- Placed 30 day monitors or 24 to 48 hour loop monitors on patients( To monitor patients heart when they get discharged from the hospital)
- Paid attention to detail while completing assignments
Personal Care Worker
Ilife Financial Management
Milwaukee, WI
06.2018 - Current
- Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels
- Assisted patients with self-administered medications
- Cleaned house, ran errands, managed laundry,and completed weekly grocery shopping
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Assisted patients with personal requirements for housekeeping and grooming assistance
- Changed patient wound care dressings
- Check patient blood sugar
EKG Technician
Froedtert Hospital
Wauwatosa, WI
04.2021 - 11.2024
- Administered testing with electrocardiogram for patients experiencing events and as screening tool
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log
- Placed 30 day monitors or 24 to 48 hour loop monitors on patients(To monitor patients heart when they discharge from the hospital)
- Preceptor to all the new new hires(Training them on how to do the job for 2 weeks until they are comfortable to do the job on there own)
- Send out work schedule to staff(When needed coverage for shifts that were open)
- Did pacemaker interrogation on patients that had pacemakers(Doctors Request)
Imaging Assistant
Advocate Aurora Grafton Health
Grafton, WI
09.2022 - 05.2023
- Transported patients between treatment areas to promote system efficiency and good traffic flow
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support
- Prepared and positioned patients for imaging procedures
- Helped techs and nurses slide patients if needed
- Used adit with every patient encounter
Environmental Services Housekeeper (EVS)
Froedtert Hospital
Wauwatosa, WI
04.2018 - 04.2021
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Disposed of trash and recyclables each day to avoid waste buildup
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies
Personal Care Worker
Celestials Caregiver
Wauwatosa, WI
09.2016 - 05.2020
- Assisted patients with self-administered medications
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
Housekeeper
HarborChase of Shorewood
Shorewood,WI
03.2017 - 03.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Disposed of trash and recyclables each day to avoid waste buildup
- Dusted picture frames and wall hangings with cloth
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Operated electronic backpack vacuums and floor sweepers
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
- Collected trash and moved garbage cans from kitchen areas to pick-up stations
Guest Room Attendant
Residents Inn
Brookfield, WI
09.2015 - 02.2017
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked cleaning storage cabinets, carts and baskets for easy use
- Sorted, laundered and put away various laundry items
- Handled requests for extra linens, toiletries and other supplies
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs
Billing Specialist
Milwaukee Health Services
Milwaukee, WI
01.2012 - 12.2015
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered
- Handled account payments and provided information regarding outstanding balances,Collaborated with customers to resolve disputes
- Utilized various software programs to process customer payments
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification
- Audited and corrected billing and posting documents for accuracy
- Generated monthly billing and posting reports for management review
- ICD-9 Codeing
Call Center Representative
JCPenney Logistics Center
Wauwatosa, WI
07.2008 - 12.2011
- Managed high-volume inbound calls, ensuring customer inquiries were resolved efficiently
- Provided exceptional customer service, fostering positive relationships and enhancing client satisfaction
- Trained new team members on call protocols and system navigation to improve overall performance
- Collaborated with cross-functional teams to streamline communication processes and increase operational efficiency
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations
Crew Member
McDonald's
Milwaukee, WI
06.2004 - 06.2008
- Operated cash register to ring up final bill and process various forms of payment
- Worked front counter, drive-thru and other areas
- Cleaned and maintained all areas of restaurant to promote clean image
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals, and collected payments
- Prepared products following restaurant, health, and safety standards and procedures
- Stocked shelves to organize aisles in assigned department
Education
Technical Diploma - Medical Coding& Billing
Sanford-Brown College
West Allis, WI07-2011
High School Diploma -
Assata High School
Milwaukee, WI06-2008
Skills
- Patient care
- HIPAA compliance
- ECG instructor (basic ECG)
- Patient scheduling
- Heartsaver first aid (first aid)
- Teamwork
- Self motivation
- Attention to detail
- Medical imaging
- ECG technician
- Adaptability and flexibility
Timeline
Electrocardiograph Technician
Advocate Aurora St Luke's Medical Center
08.2023 - Current
Imaging Assistant
Advocate Aurora Grafton Health
09.2022 - 05.2023
EKG Technician
Froedtert Hospital
04.2021 - 11.2024
Personal Care Worker
Ilife Financial Management
06.2018 - Current
Environmental Services Housekeeper (EVS)
Froedtert Hospital
04.2018 - 04.2021
Housekeeper
HarborChase of Shorewood
03.2017 - 03.2018
Personal Care Worker
Celestials Caregiver
09.2016 - 05.2020
Guest Room Attendant
Residents Inn
09.2015 - 02.2017
Billing Specialist
Milwaukee Health Services
01.2012 - 12.2015
Call Center Representative
JCPenney Logistics Center
07.2008 - 12.2011
Crew Member
McDonald's
06.2004 - 06.2008
Technical Diploma - Medical Coding& Billing
Sanford-Brown College
High School Diploma -
Assata High School