Brittany Harrison

MCI7:

• Implemented quality control measures for returned products, ensuring compliance with company standards.
• Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
• Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
• Increased productivity through streamlined processes and system efficiency.
• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

FOE1:

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Articulate what steps are necessary to help others efficiently and effectively learn systems and processes to other associates
• Used critical thinking to break down problems, evaluate solutions explore options available and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Assess what needs to happen to packages in order to receive properly into our system.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Developed deep knowledge of local routes and area destinations.
• Provided safe and reliable transportation services to passengers, ensuring timely pick-ups and drop-offs.
• Streamlined route planning to minimize travel time and maximize efficiency.
• Achieved top driver status with consistent positive feedback from clients.
• Contributed to decrease in ride cancellation rates by ensuring timely communication with clients.
• Demonstrated exceptional problem-solving skills during unexpected delays or issues.
• Analyzed ride data to identify trends, improving service reliability and performance.
• Implemented strategies for increasing rider retention through personalized interactions.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
• Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
• Adhered to tight schedule and met departure and arrival deadlines.
• Planned routes based on knowledge of local areas, GPS information, and customer preferences.
• Boosted earnings through efficient route planning and strategic scheduling of rides.

• Processed vendor invoices with accuracy, ensuring compliance with company policies and procedures.
• Reconciled discrepancies in accounts payable records to maintain financial integrity and reporting accuracy.
• Coordinated with internal departments to gather necessary documentation for timely payments and reporting purposes.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
• Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
• Maintained high level of data integrity by consistently updating vendor information in the system accurately.
• Reduced late payment penalties by closely monitoring due dates and managing timely payments.
• Maintained accurate financial records by regularly reconciling accounts payable transactions.
• Evaluated financial records to detect errors and discrepancies.

• Led quality assurance initiatives to enhance product reliability and reduce defects.
• Developed and implemented testing strategies to ensure compliance with industry standards.
• Conducted thorough inspections and audits to maintain high-quality production standards.
• Collaborated with cross-functional teams to identify process improvements and streamline workflows.
• Facilitated root cause analysis sessions, leading to actionable solutions for recurring issues.
• Analyzed data trends to drive decision-making and improve overall product quality.
• Coached and motivated a 200 person Kitting Department Team daily to develop competencies.
• Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
• Delivered timely and accurate reports on test results, facilitating informed decision-making for product improvements.
• Conducted regular audits of testing environments to maintain accuracy and consistency across all test scenarios.
• Oversaw inventory management processes to ensure accurate stock levels and minimize discrepancies.
• Implemented cycle counting procedures, enhancing accuracy and reducing shrinkage across all locations.
• Trained and mentored team members on inventory control systems and best practices for efficient operations.
• Developed standard operating procedures for inventory handling, improving workflow efficiency and compliance.
• Identified opportunities for continuous improvement within the inventory control process, implementing changes that resulted in cost savings and improved accuracy rates.
• Oversaw inventory control processes including ordering stock replenishments while maintaining budget constraints.
• Managed inventory control for consumables, reducing stock shortages and ensuring smooth production flow.
• Proved successful working within tight deadlines and a fast-paced environment.
• Learned and adapted quickly to new technology and software applications.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Conducted quality checks to maintain product integrity and adherence to safety standards.
• Collaborated with team members to streamline packing processes and improve workflow efficiency.
• Trained new staff on safe handling procedures and operational best practices.
• Implemented improvements in packing techniques that reduced waste and enhanced productivity.
• Maintained cleanliness and organization of work area to comply with health regulations and safety protocols.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
• Pack and label products for shipment, ensuring accuracy and compliance with safety standards.
• Operate warehouse equipment, including forklifts and pallet jacks, to facilitate inventory movement.
• Implement process improvements that enhance packing speed and reduce product damage during transit.
• Collaborate with team members to meet daily packing quotas while minimizing waste and delays.
• Packed, weighed and shipped items per customer specifications.
• Learned and followed warehouse safety protocols to prevent injuries and accidents.
• Operated tape machines, scales and label printers to package items correctly.
• Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.

• Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
• Accurately picked and packed customer orders, ensuring compliance with quality standards.
• Used scanners to quickly locate and track items in warehouse.
• Collaborated with team members to achieve daily pick and pack goals.
• Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
• Improved order accuracy by diligently picking products according to scanner.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Picked and packed order items.
• Followed orders precisely for correct items, sizes and quantities.