Summary
Overview
Work History
Education
Skills
Certification
Timeline
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BRITTANY HARVIE

BRITTANY HARVIE

Lafayette,CO

Summary

Personable and strategic thinker dedicated to driving organizational success and fostering collaborative team environments. Proven expertise in strategic management and organizational growth, with a strong track record of developing and implementing effective business strategies, optimizing processes, and driving team performance. Recognized for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. A powerful communicator with exceptional problem-solving abilities, ready to deliver impactful results through innovative solutions and effective execution.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director, Portfolio Services Leader

Salesforce
02.2024 - Current
  • Led and mentored 5 teams, totaling up to 23 employees, fostering high performance through goal setting, mentorship, and professional development.
  • Enhanced team collaboration and communication, driving alignment across Services, Sales, Product, and Customer Success to improve decision-making and client outcomes.
  • Managed a large portfolio of Education accounts, ensuring timely communication, proactive issue resolution, and high client retention through exceptional service and anticipating client needs.
  • Played a key advisory role, building strong relationships with stakeholders, leveraging dynamic communication to cultivate trust and loyalty.
  • Collaborated with sales teams to identify upselling and cross-selling opportunities, expanding revenue streams and strengthening client relationships.
  • Developed and delivered impactful presentations for key accounts, clearly communicating value propositions and securing client commitments.
  • Identified and mitigated potential risks, proactively addressing issues to minimize negative project impacts and ensure successful delivery.

Senior Manager, Solution Consulting

Salesforce
01.2018 - 02.2024
  • Advised Education and Nonprofit clients on digital transformation strategies, aligning solutions with business objectives to drive organizational growth and maximize ROI.
  • Led large-scale projects from inception to completion, ensuring projects met budget and timeline requirements while delivering high-quality outcomes.
  • Cultivated strong, long-term relationships with clients and stakeholders, positioning the organization for repeat business and ongoing partnerships.
  • Championed the adoption of innovative technology solutions, optimizing client operations and driving efficiency across multiple departments.
  • Collaborated with cross-functional teams to ensure cohesive execution and organizational success, serving as the primary liaison for client feedback and escalations.
  • Presented compelling product value propositions to secure additional business and expand client engagement.
  • Partnered with Account Teams and Sales to identify new opportunities, driving account growth and enhancing client satisfaction.
  • Mentored and developed junior team members, fostering skill growth and career progression within the organization.

Solution Architect

Multiple Employers
01.2010 - 01.2018
  • Company Overview: Prior Professional Experience at 3 Different Consulting Firms (EMS Consulting, Fortimize, Perficient).
  • Lead 25+ project implementations, working across multiple industries and various sized organizations to improve business operations aligning to strategic objectives.
  • Key team member in presales support, scope definition, project estimation and SOW development.
  • Developed comprehensive documentation for requirements and solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
  • Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.

Education

Professional MBA -

University of Tampa - Sykes College of Business
01-2022

Bachelor of Science - International Business Management

University of Denver - Daniels College of Business
01-2010

Skills

  • Client Relationship Management
  • Stakeholder Engagement
  • Strategic Planning & Development
  • Effective Verbal & Written Communication
  • Analytical Problem-Solving
  • Meticulous Attention To Detail
  • Data-Driven Decision-Making
  • Team Leadership & Collaboration
  • Effective Resource Allocation
  • Strategic Program Leadership

Certification

9x Certified Salesforce Professional

Timeline

Director, Portfolio Services Leader

Salesforce
02.2024 - Current

Senior Manager, Solution Consulting

Salesforce
01.2018 - 02.2024

Solution Architect

Multiple Employers
01.2010 - 01.2018

Professional MBA -

University of Tampa - Sykes College of Business

Bachelor of Science - International Business Management

University of Denver - Daniels College of Business

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BRITTANY HARVIE