Summary
Work History
Education
Skills
Timeline
Generic

Brittany Hayden

Mobile

Summary

Compassionate Certified Medical Assistant with extensive experience at USA Health, excelling in patient care and clinical documentation. Proficient in phlebotomy and vital sign monitoring, I enhanced patient flow and reduced wait times, ensuring optimal outcomes and a welcoming environment. Committed to delivering exceptional service while adhering to HIPAA compliance and infection control standards.

Work History

Certified Medical Assistant

USA Health
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Prepared and administered medications to alleviate patient symptoms.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.
  • Collect blood samples

Education

Associate of Applied Science - CCMA

Fortis College
Mobile, AL
10.2017

Long Beach High School
Long Beach, MS
05.2004

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Vital sign monitoring
  • Sterilization techniques
  • Patient documentation
  • Wound care
  • Patient assessments
  • Medical records management
  • Time management
  • Triage assessment
  • Basic life support
  • Verbal and written communication
  • Patient education
  • Phlebotomy techniques
  • Infection control
  • Blood pressure measurement
  • Injection administration
  • HIPAA protocols
  • Clinical applications
  • Customer service
  • Vital signs monitoring
  • Direct patient care
  • EMR / EHR
  • Immunization administration
  • Medical terminology knowledge
  • Phlebotomy
  • Electronic medical records
  • Data entry
  • Patient flow management
  • Compassionate
  • CPR
  • First aid
  • Procedure assistance
  • Simple dressings
  • Equipment sterilization
  • Sterile technique
  • Valid state driver's license
  • Lab equipment operation
  • OB/GYN procedures
  • Professional bedside manner
  • Electrocardiographic rhythm recognition

Timeline

Certified Medical Assistant

USA Health

Associate of Applied Science - CCMA

Fortis College

Long Beach High School
Brittany Hayden